Technical Expert Controls Commissioning II

KNAPP brings new technology to warehouse automation. The KNAPP Group is a global provider of intelligent automation solutions for intralogistics and manufacturing, specializing in the sectors healthcare, fashion/apparel, general retail, food retail, industry and service. We live and breathe automation. With more than 8,000 employees across over 60 locations worldwide, we shape the future-oriented intralogistics industry and are dedicated to making complexity simple. One of KNAPP’s primary goals is to use continuous innovation to drive warehouse automation forward, always with the specific needs of the customers in mind. KNAPP Group’s unrelenting development activity is evident in everything from automated order picking systems and continuing refinement of container handling technology to its state-of-the-art, industry-leading software solutions.

About the role

The Technical Expert Controls Commissioning II is responsible for providing technical guidance and implementation support to project team members and leaders. This role supports successful commissioning within the scope of industrial automation, control logic, and system integration. This position requires intermediate analytical skills, hands-on experience with industrial control systems, and the demonstrated ability to drive technical issue resolution in fast-paced, time-sensitive situations.

Responsibilities

• Technical Leadership & Support
  • Support the execution of commissioning protocols
  • Deliver structured technical instructions and real-time troubleshooting support to commissioning teams, ensuring adherence to system design
  • Mentor and support Level I Technical Experts to advance their technical skills
  • Assist in the verification and validation of control systems to ensure readiness and compliance with performance benchmarks
  • Collaborate with stakeholders to resolve complex issues
• Quality Assurance and Compliance
  • Analyze metrics and milestones to identify areas for continuous quality improvement
  • Conduct advanced quality checks on programs and materials, ensuring adherence to standards and safety
  • Lead inspections, testing activities, and compliance with KNAPP processes
• Training & Documentation
  • Assist in training new team members on systems and processes
  • Generate detailed technical documentation within the scope of the Level II role and project assignments to support knowledge transfer and startup support
  • Drive quality and reliability through cross-functional collaboration, ensuring effective knowledge transfer and troubleshooting
  • Own documentation standards and support continuous improvement in commissioning practices
• Commissioning & Customer Support
  • Lead commissioning efforts both remotely and on-site
  • Actively support customer engagements and service activities during critical project milestones
• Project Involvement & Improvement Initiatives
  • Actively participate in internal projects and drive process optimization
  • Take initiative and proactively work to meet project goals and resolve technical challenges
  • Recommend and implement solutions for technical and procedural improvements
  • Foster a culture of proactive problem-solving and innovation
• Communication
  • Maintain regular communication with team members and stakeholders
  • Provide clear updates and technical feedback to relevant departments
  • Communicate effectively with team members and escalate issues appropriately

Requirements

• Preferred Bachelor’s degree in computer science, information technology, engineering, or related field
• Minimum of 4 years of relevant experience
• Obtain and maintain all applicable certifications as required for the position and project
• Experience using PLC control or Subsystems
• Intermediate to advanced skills in Microsoft Office Suites and project documentation
• Authorization to work in the U.S.
• Travel required up to 30%
• Passport or ability to obtain a passport
• Ability to travel by air both domestically (US) and internationally (primarily to Austria and other parts of Europe as well as Canada)

Working Conditions

• This role requires flexibility to work beyond standard business hours, including weekends, overtime, and responding to urgent customer needs as necessary
• Professional office etiquette is required at all times
• Physical requirements: sitting for long periods of time, standing, walking, climbing a ladder, speaking, visual acuity, finger dexterity, repetitive motion of hands and/or wrists, listening, reaching at arm’s length, crouching, bending or kneeling, and lifting, moving, pushing, pulling up to 50-100 pounds

Benefits

• 2 remote days per week when in office
• Half day Fridays when in office
• A beautiful new, state-of-the-art office complex in Kennesaw, GA
• Industry competitive compensation
• Great benefits with better than average employer contributions, including health, dental, vision, life insurance, Flexible Spending Accounts, Short & Long Term Disability, and more
• 401k with a very generous employer match and no vesting
• Paid Vacation & Holidays
• Profit Sharing
• Paid Parental Leave
• Subsidized Daycare
• Tuition Reimbursement
• Pet Insurance
• Subsidized food delivery
• Monthly celebrations
• Quarterly employee events
• Corporate Social Responsibility including recycling, sustainability, and volunteering