Technical Engineer - 0-4 years' experience (Denver,CO/Shelton,CT)

About the role

Join a team where curiosity meets impact. Sectra is looking for a motivated and curious Technical Engineer who is excited to grow their career in healthcare IT and technology. This is an excellent opportunity for someone early in their career who enjoys problem-solving, learning new technologies, and working directly with customers to support systems that make a real impact on patient care.

Responsibilities

• Support customer environments by troubleshooting technical issues related to enterprise imaging systems
• Aid in investigating system behavior through log analysis, monitoring tools, and structured problem-solving
• Work closely with senior engineers, project teams, and support teams to coordinate issue resolution and system improvements
• Support customer implementations, upgrades, and configuration activities
• Learn and develop technical knowledge across networking, operating systems, integrations, and healthcare IT workflows
• Communicate directly with hospital IT teams and end users to support customer needs and provide technical assistance
• Build strong relationships with customers and internal teams through responsiveness, collaboration, and professionalism
• Participate in an after-hours support rotation once fully trained and onboarded

Requirements

• You have 0–4 years of experience in technical support, systems administration, IT, healthcare technology, or a related technical field
• You are naturally curious and enjoy learning how systems work and solving technical problems
• You bring a strong willingness to learn and develop new technical skills
• You have exposure to Windows and/or Linux environments, networking fundamentals, or troubleshooting concepts through work, internships, school, or personal projects
• You communicate clearly and work well with both technical and non-technical individuals
• You are organized, dependable, and comfortable managing multiple priorities
• You enjoy collaborating with others and contributing to a team-oriented environment
• Experience with healthcare IT, SQL, cloud technologies, DICOM, HL7, scripting, or virtualization is beneficial but not required

Qualifications

• You have a bachelor's degree in computer science, information technology, or a related field
• You have a valid driver's license and reliable transportation

Skills

• Technical problem-solving skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Knowledge of healthcare IT and relevant technologies

Benefits

• Salary range: $70,000–$95,000, based on experience and qualifications
• Comprehensive medical, dental, and vision coverage
• Generous paid time off and paid parental leave
• Roth 401(k) retirement plan with company match
• Ongoing learning and professional development opportunities
• Collaborative and supportive team environment

Pay

• $70,000–$95,000, based on experience and qualifications

Schedule

• Hybrid

Contact

• Talent Acquisition Team | Contact Person