Jobs · Information Technology · Illinois

Technical Enablement Engineer

Cisco · Chicago, IL · 3 wk ago
Information Technology$99k–$125k/yrFull-time

The application window is expected to close on: 10/02/2026

About the role

Our team is made up of passionate professionals who are committed to driving the success of Cisco's technical sales force. We thrive on collaboration, innovation, and delivering exceptional learning experiences to our global workforce. Together, we combine technical expertise, real-world experience, and a dedication to professional development to support Cisco's mission of shaping the future of technology.

At Cisco, we are dedicated to advancing the skills of our technical sales professionals through impactful training programs. Our global Learning & Development team focuses on delivering comprehensive training across our networking, data center infrastructure, collaboration, security, and observability products. By combining technical expertise with strong facilitation skills, we create engaging learning experiences that accelerate professional development and drive success in technical sales.

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Responsibilities

Advance the skills of technical sales professionals through impactful training programs. Deliver comprehensive training across networking, data center infrastructure, collaboration, security, and observability products. Combine technical expertise with strong facilitation skills to create engaging learning experiences that accelerate professional development and drive success in technical sales.

Requirements

  • 5+ years of experience in technical sales or sales engineering roles.
  • Minimum 2 years of experience in technical training or facilitation.
  • 3+ years of experience with enterprise technology solutions across multiple domains, including automation and DevOps.
  • Current technical certifications in relevant technology areas.
  • 3+ years hands-on experience with implementation and troubleshooting.
  • 3+ years of experience in one or more areas such as networking infrastructure and SDN, data center technologies and cloud infrastructure, security solutions and zero trust architectures, collaboration platforms and solutions, observability/monitoring tools, and application development/DevOps skills and practices.
  • 3+ years working in SE role and/or trained SEs. Ideally experienced in Cisco or competitor Data Center technologies.

Qualifications

  • Ability to explain complex technical concepts clearly.
  • Experience with virtual training platforms and tools.
  • Strong presentation and public speaking skills.
  • Ability to lead group dynamics and encourage participation.
  • Experience with adult learning principles and techniques.
  • Bachelor’s or Master's degree in a technical field or education.
  • Training certifications (e.g., CTT+, CST, etc.).
  • Experience with learning management systems.
  • Background in solution architecture or technical consulting.
  • Experience with agile and DevOps methodologies.
  • Knowledge of multiple regional markets within assigned geography.

Skills

  • Ability to explain complex technical concepts clearly.
  • Experience with virtual training platforms and tools.
  • Strong presentation and public speaking skills.
  • Ability to lead group dynamics and encourage participation.
  • Experience with adult learning principles and techniques.
  • Training certifications (e.g., CTT+, CST, etc.).
  • Experience with learning management systems.
  • Background in solution architecture or technical consulting.
  • Experience with agile and DevOps methodologies.
  • Knowledge of multiple regional markets within assigned geography.

Benefits

U.S. employees are offered benefits, subject to Cisco’s plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco’s policies: 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees; 1 paid day off for employee’s birthday; paid year-end holiday shutdown; and 4 paid days off for personal wellness determined by Cisco. Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at a rate of 4.92 hours per pay period for full-time employees. Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations). 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next. Additional paid time away may be requested to deal with critical or emergency issues for family members. Optional 10 paid days per full calendar

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