Technical & Design Manager

About the role

We are seeking a Technical Design Manager who will be responsible for leading a team of technical designers to deliver manufacturing drawings. This role ensures the application of best practices in design processes, software & tools, promotes innovation through standardization and digital evolution, and supports execution excellence across the signage pillar.

Responsibilities

• Lead a multidisciplinary team of designers to ensure structural integrity and quality of deliverables.
• Oversee the full lifecycle of technical design development, from preliminary concepting to final production-ready files.
• Maintain alignment with codes, manufacturing capabilities, and installation best practices.
• Ensure deliverables meet internal design standards and client brand expectations.
• Support project teams by resolving complex design challenges, including structural feasibility and material selection.
• Drive continuous improvement through standardization of design practices and documentation across all signage projects.
• Lead implementation and adoption of core design software (AutoCAD, SolidWorks, Inventor, CorelDRAW) within the team.
• Identify and support process innovations that improve turnaround time, design consistency, and manufacturability.
• Monitor and report on team performance using key metrics such as on-time delivery, design turnaround time, design-related non-conformities; use KPIs to guide performance discussions, process adjustments, and team coaching.
• Collaborate closely with Estimating, Sales, Art, Project Management, and Manufacturing teams to align technical solutions with project requirements.
• Participate in regular alignment meetings to support interdepartmental workflows and ensure design intent is maintained through production.
• Support the Architectural and Digital pillars when needed, leveraging shared expertise and capacity.
• Provide technical support for sales or project teams during client meetings as needed; ensure that customer requirements are translated effectively into manufacturable technical designs.
• Manage and assign daily and weekly workload to ensure projects are prioritized effectively and resources are optimized.
• Monitor capacity in real time and rebalance assignments proactively to maintain throughput and service levels.
• Communicate expectations clearly regarding task ownership, deadlines, and quality standards.
• Conduct regular 1:1s, performance evaluations, and coaching conversations to support team development and performance.
• Lead weekly team meetings to review workload, technical challenges, and training opportunities.
• Support recruitment, onboarding, and career development of new technical team members.
• Promote a culture of collaboration, accountability, and innovation.
• Provide recommendations to senior manager & plant manager on design tooling, process improvements, and emerging technologies.
• Contribute to the broader vision for technical design excellence and digital evolution within the signage pillar.
• Serve as a key partner in identifying long-term needs for team structure, software investment, and training.

Requirements

• Dedicated – devoted to a task or purpose with loyalty or integrity.
• Detail‑oriented – capable of carrying out a given task with all details necessary to get the task done well.
• Team player – works well as a member of a group.
• Leader – inspires teammates to follow them.
• Physical demands: while performing the duties, the employee is constantly required to sit and use hands to operate telephone, type and operate computer and mouse; frequently required to talk, hear, and bend and twist neck; may occasionally lift and/or move up to 10 pounds and rarely lift and/or move up to 25 pounds; walking onto the shop floor to talk to supervisors, leads and key personnel in the manufacturing team.

Skills

• Proficiency with core design software: AutoCAD, SolidWorks, Inventor, CorelDRAW.