Technical Delivery Manager

About the role

The Technical Delivery Manager provides thought leadership to deliver creative and efficient technical solutions. This role leads the development of strategic plans for projects of high business complexity and works with cross-functional resources to develop and gain approval for high-level delivery plans for various sized software development projects based on a set of objectives including scope, delivery and technical approaches, risk, assumptions, staffing plans, other costs, and ongoing operational plans and costs.

Responsibilities

• Ensures all steps in the client's agile-based SDLC are executed, acts as the scrum master for their projects/workstreams, and coordinates across many cross-functional project resources
• Oversees client/customer/vendor relations to ensure that service expectations are met or exceeded
• Helps align resource engagements across different projects
• Plans, executes, and delivers critical internal projects
• Monitors project metrics for significant deviations in quality, cost, or schedule
• Monitors and reports all project risks and issues; leads mitigation and resolution efforts to limit risks; escalates as needed
• Facilitates scrum and status meetings
• Takes ownership of allocated tasks and ensures completion without requiring much follow up, owns documentation and organization of various Quality spaces
• Assists in establishing, enabling, and improving project management and software development methodologies, procedures, and policies
• Performs other duties as assigned

Qualifications

• Bachelor's or equivalent degree in computer science, information technology, engineering, business administration, or related field
• 5 years of IT industry experience
• 1-3 years leading the project delivery of complex enterprise application systems, distributed applications, web applications, and system integration solutions
• 1-3 years project leadership in a deadline-driven environment
• 1-3 years using SDLC multiple development methodologies such as Agile, Waterfall
• 2-3 years working with technology vendors
• Has foundational experience playing a contributing role in full cycle software delivery as a business analyst, developer, or quality expert
• Understands, can participate in, and lead solutions design
• Strong project management, leadership, and organization skills
• Proficient in using Microsoft Office including Project, Word, Excel, Visio, PowerPoint, and Outlook
• Must be thorough and detail-oriented
• Able to work on multiple priorities in a deadline-driven environment
• Must be able to remain calm in pressure situations and adapt quickly to change
• Must have the ability to work independently and with minimal supervision

Skills

• System and/or Business Analysis experience (preferred)
• eCommerce experience (preferred)
• Process improvement experience (preferred)
• PMP/Scrum certification (desired)

Pay

$71,250-95,000