Technical Delivery Manager

Company Details

W.R. Berkley Corporation is comprised of 60+ businesses alongside Berkley Technology Services (BTS) and other shared services groups. Here at BTS, our teams thrive in Berkley’s decentralized model, leveraging the power of being part of a long-standing, heritage brand with extensive expertise while encouraging innovation and entrepreneurship.

Responsibilities

• Guiding teams through agile practices, driving delivery excellence, and ensuring alignment between technology solutions and business needs.
• Navigating a diverse technology landscape, fostering collaboration, and delivering secure, adaptable solutions that support Berkley’s future.
• Planning, coordinating, and communicating at a team and ART level.
• Identifying and resolving blockers for the teams, identifying and mitigating current and future risks to delivery, actively monitoring delivery, and identifying areas for continuous improvement.
• Engaging with Business Stakeholders, understanding their needs, priorities, and concerns, clearly presenting delivery progress to leadership and business stakeholders from feature inception to adoption.
• Balancing refinement activities alongside sprint deliverables to maintain a healthy backlog.
• Performing project analysis, managing risks, identifying, and influencing necessary course corrections, creatively solving problems.
• Facilitating daily stand-ups, reviews, retrospectives, sprint planning, and demos, planning projects and releases.
• Understanding the technology landscape, constantly being aware of changes, proactively communicating changes to teams.
• Onboarding resources and staff.
• Coaching teams to achieve higher levels of agile maturity.
• Managing vendor relationships.
• Navigating an ever-changing landscape showing flexibility while working with 60+ organizational units.
• Managing several concurrent projects to ensure their on-time delivery according to customer expectations.
• Utilizing experience and expert knowledge for establishing and documenting policies and standard operating procedures for the team.

Qualifications

• Preferred Skills/Experience: SAFe, PgMP and/or PMP Certification, experience with Atlassian suite of tools, specifically Jira and Confluence, experience implementing or working with a Lean Portfolio Management Organization, 7+ years' experience in managing multiple medium-to-large scale IT Infrastructure projects / programs collaborating with cross-functional teams in the financial services industry.

Behavioral Core Competencies

• Drive to lead.
• Initiative to perform and inspire others to perform at a high level.
• Pushes self and others.
• Makes sure people keep their promises.
• Stretches the possible.
• Takes ownership of business initiatives and outcomes.
• Builds and fosters relationships required for smooth execution.
• Value-driven approach to delivery using the SAFe Agile Framework.
• Bias for action, operates with urgency.
• Handles high-pressure situations and develops viable solutions to problems.
• Able to operate independently, in thinking, and driving action across multiple teams and organizations to deliver value.

What We’ll Bring

• An engaged and supportive leadership team that will invest in you.
• Talented engineering teams to work with.
• A budget for continual improvement.
• A broad group of industry experts who work closely with us on everything we do.

Benefits

• Health, dental, vision, life, disability, wellness, paid time off, 401(k) and profit-sharing plans.