Technical Delivery Manager

Company Details

W.R. Berkley Corporation is comprised of 60+ businesses alongside Berkley Technology Services (BTS) and other shared services groups. Here at BTS, our teams thrive in Berkley’s decentralized model, leveraging the power of being part of a long-standing, heritage brand with extensive expertise while encouraging innovation and entrepreneurship.

Responsibilities

• Guiding teams through agile practices
• Driving delivery excellence
• Ensuring alignment between technology solutions and business needs
• Planning, coordinating, and communicating at a team and ART level
• Identifying and resolving blockers for the teams
• Identifying and mitigating current and future risks to delivery
• Actively monitoring delivery and identifying areas for continuous improvement
• Engaging with Business Stakeholders
• Understanding their needs, priorities, and concerns
• Clearly presenting delivery progress to leadership and business stakeholders from feature inception to adoption
• Balancing refinement activities alongside sprint deliverables to maintain a healthy backlog
• Performing project analysis, managing risks, identifying, and influencing necessary course corrections, creatively solving problems
• Facilitating daily stand-ups, reviews, retrospectives, sprint planning, and demos
• Planning projects and releases
• Understanding the technology landscape, constantly being aware of changes, proactively communicating changes to teams
• Onboarding resources and staff
• Coaching teams to achieve higher levels of agile maturity
• Managing vendor relationships
• Navigating an ever-changing landscape showing flexibility while working with 60+ organizational units
• Managing several concurrent projects to ensure their on-time delivery according to customer expectations
• Managing Jira ticketing system and assigning tasks
• Utilizing experience and expert knowledge for establishing and documenting policies and standard operating procedures for the team

Qualifications

• Preferred Skills/Experience: SAFe, PgMP and/or PMP Certification, experience with Atlassian suite of tools, specifically Jira and Confluence, experience implementing or working with a Lean Portfolio Management Organization, 7+ years' experience in managing multiple medium-to-large scale IT Infrastructure projects / programs collaborating with cross-functional teams in the financial services industry

Behavioral Core Competencies

• Drive to lead
• Initiative to perform and inspire others to perform at a high level
• Pushes self and others
• Makes sure people keep their promises
• Stretches the possible
• Takes ownership of business initiatives and outcomes
• Builds and fosters relationships required for smooth execution
• Value-driven approach to delivery using the SAFe Agile Framework
• Bias for action, operates with urgency
• Handles high-pressure situations and develops viable solutions to problems
• Able to operate independently, in thinking, and driving action across multiple teams and organizations to deliver value