Technical Data Specialist

Position Summary

The Technical Data Specialist will serve as the primary technical gatekeeper between the sales phase and the manufacturing process. They will ensure the integrity of custom truck builds by conducting rigorous technical audits, validating pricing accuracy, and resolving complex configuration conflicts.

Essential Functions

• Collaborate closely with internal teams and dealer networks to develop precise, "clean" technical specifications for custom truck builds.
• Review and validate pricing structures for 100% accuracy before final submission.
• Conduct thorough technical audits (scrubs) of all specifications, identifying and resolving configuration conflicts or errors.
• Author and distribute formal change orders, ensuring all modifications are documented and tracked throughout the pre-production phase.
• Manage a strategic feedback loop with the pre-sales team to identify recurring issues found during the scrub process and implement long-term preventive solutions.
• Led the migration of technical data by converting Quote Writer files into specialized Excel formats to support downstream manufacturing, engineering, and procurement departments.
• Serve as the primary support for the Quote Writer team, providing troubleshooting and guidance when complex issues arise during the scrub process.
• As the central point of contact for dealers regarding specification updates, ensure clear communication and professional conflict resolution.
• Perform additional duties as required by management to support evolving business needs and project deadlines.

Qualifications

• Knowledge, Education, And/or Experience:
• A high school diploma required.
• An associate’s degree in business administration or communication preferred.
• 2+ years of sales or customer service experience required.
• 2+ years of administrative support experience preferred.
• Manufacturing experience preferred.
• Skills:
• Language: Able to find, read, and interpret relevant business periodicals, professional journals, technical procedures, or governmental regulations.
• Able to write reports and business correspondence in a professional manner.
• Able to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Able to follow written and verbal directions and communicate new information that could affect project trajectories.
• Math: Able to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.
• Computer Proficiency: Proficient in Microsoft Excel, especially related to formulas and equations related to sales.
• Able to perform intermediate PC functions in Microsoft Office Suite and Quote Writer.
• Abilities:
• Able to deal with problems involving a variety of variables in non-standard situations.
• Strong attention to detail.
• Able to read and understand specs.
• Able to work professionally with customers/dealerships and internal customers to accomplish common goals.
• Able to prioritize work and to multitask while adhering to deadlines.
• Able to work with minimal supervision in a team environment.
• Able to understand and follow all safety policies to promote a safe working environment for all.

Qualifications

• EEO, including disability/veterans.