Technical Information Specialist

About the role

The Technical Content Specialist supports the development and delivery of high-quality technical documentation and training materials for agricultural products, systems, and components. Working within established processes and guidelines, the role collaborates with internal stakeholders and external content development partners to gather, validate, and organize technical information for use in operator manuals, workshop manuals, and related technical publications.

Responsibilities

• Support alignment of documentation scope and timing with project management teams for NPI and lifecycle activities.
• Develop Annotated Topic Lists (ATLs) for Operator Manuals (OM) and Workshop Manuals (WSM) in accordance with defined standards and guidance.
• Access to engineering systems and compile required technical inputs to support internal and external content authoring teams.
• Cook up documentation drafts in line with AMPIP milestones and local requirements (e.g., OM, WSM, FCT, AI).
• Review draft content received from external content creation providers against defined requirements and quality criteria.
• Facilitate shared review processes using approved PDF and web-based review tools and consolidate feedback from stakeholders.
• Communicate consolidated review of comments to content creation providers and support required updates in line with established workflows, including AGCO Change Requests (ACR).
• Support analysis of dealer or field feedback (e.g., via Salesforce) and coordinate content updates as appropriate.
• Support the development of training materials for Train-the-Trainer (TTT) initiatives and, when required, assist with training delivery.
• Coordinate with the Global Release Team (GRT) to support accurate and timely publication of technical documentation through AGCO digital tools.

Qualifications

• Strong attention to detail and ability to organize and validate technical information from multiple sources.
• Effective written and verbal communication skills and ability to collaborate across functions.
• Strong communication skills in English combined with a working knowledge of mechanical, electronic, or hydraulic systems, and the ability to operate within defined processes and guidelines under moderate supervision.

Benefits

• Health care and wellness plans
• Dental and vision plans
• Flexible and virtual work options (where available)
• 401(k) Savings Plan with company match
• Employee Stock Purchase Plan offering eligible employees the ability to purchase AGCO stock at a discounted price
• Paid holidays and paid time off
• Health savings and flexible spending accounts
• Reimbursement for continuing education
• Life insurance and other supplemental insurance plans

Compensation

This position will pay within the range of $53,000 - $98,000, based on experience. This position is eligible for a bonus based on 8% of compensation.

Workplace

This role follows AGCO’s on-site work model, with employees primarily working from an AGCO location (USA Jackson) with a minimum of 4 days per week to support collaboration and teamwork.