Technical Content Marketing Specialist

About the role

MZLA Technologies Corporation is the nonprofit-owned company behind Thunderbird and part of the Mozilla family. We are building privacy-respecting communication tools that empower users to manage their digital lives while controlling their data. This role is within the Marketing team, working closely with Product, Engineering, Design, and Community teams to create and execute marketing programs.

Responsibilities

• Execute day-to-day social media activities, including content scheduling, publishing, monitoring, engagement, and reporting.
• Draft and publish blog posts, product announcements, release communications, marketing emails, newsletters, user education content, and other digital content that helps users understand and adopt Thunderbird products and services.
• Support product launches, feature announcements, adoption campaigns, and promotional activities across multiple digital channels.
• Monitor social media engagement, coordinating with internal teams when additional context or support is needed.
• Maintain editorial and campaign calendars to ensure timely delivery of marketing activities.
• Track and report on performance metrics, identifying trends and optimization opportunities.
• Aid in email marketing and automation activities, including list management, campaign setup, and workflow maintenance.
• Assist with customer surveys and feedback collection to inform marketing and product insights.
• Collaborate with internal teams and external vendors to support campaign execution and content development.
• Ensure marketing materials align with brand standards and messaging guidelines.
• Support ad hoc marketing and communications projects as needed.

Requirements

3+ years of experience in marketing, communications, digital content, or a related role. Experience marketing software, SaaS, technology products, developer tools, consumer applications, or other digital products to a global audience. Strong writing, copyediting, and proofreading skills with the ability to adapt messaging for different audiences and platforms. Experience with social media management tools, email marketing platforms, content management systems, and digital marketing technologies. Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines. Proactive mindset with the ability to take ownership of work and follow projects through to completion. Familiarity with marketing analytics and reporting tools. Excellent verbal and written communication skills. Ability to learn and responsibly use emerging technologies, including AI-enabled tools, to improve workflows. Familiarity with SEO and digital content optimization best practices.

Qualifications

Familiarity with open-source communities or privacy-focused technology products. Basic experience using graphic design tools such as Canva or Adobe Creative Suite. Familiarity with SEO and digital content optimization best practices.

Skills

• Strong writing, copyediting, and proofreading skills.
• Experience with social media management tools.
• Email marketing platforms.
• Content management systems.
• Digital marketing technologies.
• Marketing analytics and reporting tools.
• SEO and digital content optimization best practices.

Benefits

Competitive salaries, comprehensive benefits package, annual bonus program, monthly remote work stipend, annual professional development stipend, industry conferences, company all-hands and team gatherings, 24 days of PTO per year, and more.

Pay

US: $72,000 - $86,000
USDCanada: $72,000 - 82,000 CAD

Schedule

Full-time, fully remote position.