Technical Consultant - Insight Cash

About the role

We are seeking business-focused Technical Consultants to join our Services team and implement CCT’s software as the casino finance backbone for our clients. You will combine strong technical skills (SQL, C#, XML) with a solid understanding of business and finance to integrate our solutions into complex casino environments.

Responsibilities

• Work closely with client management and finance/operations teams to understand their business processes and requirements, then design the technical implementation of our software to support those goals.
• Configure and integrate our applications with clients’ existing casino and financial systems, ensuring data flows accurately and consistently across all touchpoints.
• Use SQL to develop custom processes, build or modify reports, and troubleshoot data and integration issues.
• Use C# and XML (where applicable) to extend, configure, or integrate our software to meet client-specific needs.
• Leverage your knowledge of our data structures, third-party systems, and reporting tools to consolidate data and present clear, finance-focused insights to clients.
• Translate business and financial needs into practical technical solutions that improve usability, workflows, and decision-making.
• Communicate with clients via email, messaging, and phone to gather requirements, resolve issues, and guide them through implementations and changes.
• Create and maintain clear technical documentation on configurations, integrations, and client environments.
• Provide ongoing production support, proactively monitoring integrations and addressing issues to keep the casino finance backbone running smoothly.
• Demonstrate outstanding customer service and build strong, trust-based relationships with client stakeholders at all levels.

Qualifications

• Bachelor’s Degree in Computer Science or MIS and minimum 1-2 years relevant work experience
• Proficient with MS SQL Server development (queries, stored procedures, troubleshooting)
• Working knowledge of C# and XML in the context of application configuration, integration, or light development/customization
• Understanding of business and financial concepts; experience in finance, accounting, or casino operations is a plus
• Excellent technical writing and oral communication skills
• Demonstrated ability to work within a project team structure and interact confidently with client stakeholders