Jobs · Customer Service · Massachusetts

Technical Claims Specialist

Liberty Mutual Insurance · Boston, MA · 3 wk ago
Customer ServiceFull-time

About the role

Join our dynamic team at Liberty Mutual! We are seeking a talented individual to join our [specific role] team. This position offers a competitive salary, flexible work arrangements, and a range of benefits including a top-notch retirement plan and continuous improvement opportunities.

Responsibilities

  • Manage customer relationships and provide excellent service
  • Resolve claims efficiently and accurately
  • Conduct thorough investigations and gather evidence
  • Prepare and submit claims documentation
  • Stay updated with industry trends and regulations

Requirements

  • Bachelor’s degree in a related field
  • At least 2 years of relevant experience in claims handling
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Proficient in Microsoft Office Suite

Qualifications

  • Valid driver’s license
  • Ability to work independently and under pressure
  • Good physical stamina for travel and occasional overtime

Skills

  • Knowledge of insurance policies and procedures
  • Experience with claim management software
  • Strong attention to detail

Benefits

  • Paid time off
  • Health, dental, and vision insurance
  • Flexible work schedule
  • Professional development opportunities

Pay

Commensurate with experience and qualifications.

Schedule

Full-time, Monday through Friday, with occasional evening and weekend work as needed.

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