Technical Chief of Staff

About the role

The Technical Chief of Staff will oversee the Network Engineering team, ensuring that department priorities are executed effectively, cross-functional work is aligned, and stakeholders are kept informed.

Responsibilities

• Monitor, maintain, and drive execution of the Network Engineering department’s priority list, ensuring initiatives stay on track and roadblocks are surfaced early.
• Serve as a primary point of contact for communication and follow-up with other departments, keeping cross-functional work aligned and moving.
• Own project management for corporate goals tied to Network Engineering, tracking milestones, timelines, and deliverables.
• Manage the engineering ticketing queue, including oversight of staffing levels and performance across the queue.
• Communicate directly with building stakeholders (building owners, property managers) and internal team members regarding network performance improvements, outages, and ongoing issues.
• Act as a liaison between engineering leadership and other parts of the organization to ensure consistent, timely, and information flow.

Requirements

• Bachelor’s degree in Engineering, Computer Science, Business, Operations, or a related field (or equivalent practical experience).
• Exceptional work ethic with a strong sense of ownership—you take initiative, follow through, and care about delivering high-quality work.
• Highly organized with outstanding attention to detail and the ability to manage multiple priorities in a fast-paced environment.
• Strong analytical and problem solving skills with a willingness to learn technical concepts quickly.
• Excellent written and verbal communication skills, with the ability to translate technical issues for non-technical stakeholders (e.g., building owners/stakeholders).
• Experience in telecommunications, ISP, networking, project management, or technical operations is a plus, but not required.

Pay

The estimated annual base salary for this role is $70,000-$80,000 plus bonus potential. Compensation is dependent on experience and skillset.

Benefits

• Performance bonus potential
• Paid-time off (PTO)
• Paid Sick Leave (PSL)
• Medical, vision and dental benefits
• 401k program after 3 months of employment

Honest Networks' Values

Honest Networks is committed to providing equal employment opportunities to all individuals. We value diversity and do not discriminate based on race, color, ethnicity, age, gender identity and expression, sexual orientation, religion, national origin, socioeconomic status, disability, veteran status, or any other legally protected characteristic. We offer reasonable accommodations to applicants with disabilities upon request to facilitate their participation in the hiring process.