Technical Business/Product Analyst

E2 Consulting Engineers, LP (E2) is a professional services firm established in 1988 specializing in engineering services including project engineering and design, federal base operations, gas pipeline construction and inspection, environmental consulting and remediation, and information technology services. E2M2M® is an AI-driven field infrastructure platform serving industries such as Oil & Gas, Construction, Civil & Infrastructure, Electrical Engineering, Renewables, and Telecom. Our modular, scalable platform empowers enterprise clients with tools for daily logs, workflow automation, project scheduling, materials management, and geolocation services.

About the role

We are looking for a Technical Business Analyst with 5+ years of experience to serve as the critical bridge between our enterprise clients and our internal development team. The Analyst will own the full lifecycle of client-facing feature delivery, from gathering and translating requirements through to testing, release, and post-deployment validation. You will work closely with offshore teams, requiring flexibility and strong communication to collaborate across multiple time zones. Comfort with early morning or evening overlap windows, asynchronous workflows, and distributed team dynamics is essential.

Responsibilities

• Client Engagement & Requirements
  • Serve as the primary point of contact throughout the project and delivery lifecycle.
  • Conduct discovery sessions, workshops, and interviews to elicit, document, and validate business and technical requirements.
  • Translate complex client needs into clear functional specifications, user stories, and acceptance criteria for the development team.
  • Manage client expectations proactively by communicating scope, timelines, constraints, and trade-offs with transparency.
• Development Coordination
  • Work closely with developers, architects, and QA engineers to ensure requirements are well-understood and technically feasible.
  • Participate in sprint planning, backlog grooming, and stand-ups; represent the voice of the client within Agile ceremonies.
  • Identify and flag scope creep, technical blockers, and dependency risks early; propose solutions in collaboration with the dev team.
  • Assist in configuring E2M2M® platform modules (e.g., Low-Code Form Builder, Workflow Builder, Dashboard Builder) to meet client specifications.
• Testing & Quality Assurance
  • Develop and execute test plans, test cases, and UAT (User Acceptance Testing) scripts aligned to client requirements.
  • Coordinate and facilitate UAT sessions with client stakeholders, capturing feedback and driving resolution of issues.
  • Validate that delivered functionality matches documented requirements before client sign-off.
  • Maintain defect logs and track issues through to closure with the QA and development teams.
• Release & Delivery Management
  • Coordinate release readiness activities including client communications, training materials, and go-live checklists.
  • Support deployment activities and monitor post-release stability in collaboration with the dev and support teams.
  • Document release notes, configuration guides, and end-user documentation as needed.
  • Conduct post-release reviews with clients to confirm delivery success and capture lessons learned.

Requirements

• Required Qualifications
  • 5+ years of experience in a Business Analyst, Technical BA, or Product Analyst role within a SaaS, enterprise software, or technology services environment.
  • Proven ability to manage client relationships and translate business needs into actionable technical requirements.
  • Experience working within Agile/Scrum delivery frameworks.
  • Proficiency in writing user stories, BRDs, process flows, and functional specifications.
  • Understanding of API integrations and cloud-based data structures (a plus).
  • Hands-on experience with UAT coordination and test case development.
  • Comfortable working with APIs, data workflows, and configurable software platforms (low-code/no-code experience a plus).
  • Strong working knowledge of tools such as Jira, Confluence, Figma, Postman, or similar.
  • Exceptional ability to explain technical constraints to non-technical clients and business goals to developers.
  • Ability to manage a schedule that accommodates morning/evening syncs with offshore teams.
  • Excellent communication and stakeholder management skills across both technical and non-technical audiences.
• Preferred Qualifications
  • Familiarity with field operations, construction management, oil & gas, utilities, or infrastructure industries.
  • Experience with BI/analytics tools and dashboard configuration.
  • Exposure to geolocation data, mobile-first platforms, or offline-capable applications.
  • CBAP, PMI-PBA, or Agile/Scrum certification.

Benefits

• Health, dental, vision, and life insurance
• 401(k) with employer match
• Paid time off

Pay

The salary range for this position is $80,000 - $120,000.

Schedule

• This role requires 25 - 35% travel to client sites, project locations, and occasional internal team meetings.
• Flexibility to accommodate early morning or evening overlap windows with offshore teams.

Work Environment

• Operates in a professional office environment using standard office equipment such as computers and phones.
• Ability to sit/stand for up to 8 hours per day.
• Ability to move freely for up to 8 hours per day.