Technical Business Analyst

About the role

The Technical Business Analyst (TBA) serves as a critical liaison on the technical aspects of any systems level projects between technical teams and business stakeholders including ePMO project managers and department product managers. This role resides in the OCIO and is focused primarily on translating for engineering the business needs into clear, actionable technical requirements.

Responsibilities

• Partner with the ePMO assigned project manager and department’s product manager team to understand the ‘What’ defined for the project and then to translate to the ‘How’ in OCIO to meet the business requirement specified and to build out the system requirements.
• Translate business needs into detailed functional and non-functional technical requirements.
• Work closely with UI/UX to provide input on technical scoping and feasibility of solutions and then to build out the requirements.
• Create user stories, use cases, process flows, data models, and system specifications.
• Validate requirements with stakeholders and technical teams to ensure feasibility and clarity.
• Collaborate with architects, developers, and engineers to support their design of scalable, secure, and efficient solutions.
• Interpret APIs, system integrations, and data flows to ensure alignment with business processes.
• Support system configuration, customization, and integration activities.
• Aid in evaluating vendor solutions and technical platforms.
• Create and maintain: Functional/Technical Specifications, Process maps (current/future state), Data dictionaries and mapping documents, Interface control documents, Maintain traceability metrics from requirements through testing and deployment.
• Develop and execute test strategies, test cases, and acceptance criteria. Support system integration testing (SIT) and user acceptance testing (UAT).
• Validate that technical solutions meet defined requirements and business objectives. Document and track defects and resolution as well as develop ongoing training sessions with key stakeholders and their department staff.
• Act as the primary liaison between business units and technical teams on the technical aspects of any systems level project. Communicate complex technical concepts in clear, business-friendly language. Support change management, training, and adoption activities. Provide ongoing support during system implementation and post-deployment stabilization.
• Analyze data structures and ensure accurate data mapping and migration. Support reporting and analytics requirements. Collaborate on dashboard or BI solution definitions.

Requirements

• Bachelor’s degree in computer science, Information Systems, engineering preferred or business administration with equivalent experience managing technical or IT projects.
• 3–7+ years of experience as a Business Analyst in technical or IT environments.
• Experience working with system integrations, APIs, databases, and enterprise applications.
• Experience in Agile and Waterfall project environments.
• Experience supporting digital transformation or system modernization initiatives.
• Knowledge/Skills: Strong understanding of SDLC methodologies (Agile, Scrum, Waterfall). Familiarity with: SQL and relational databases, APIs (REST/SOAP), data modeling concepts, system integration approaches, Cloud platforms (Azure, AWS, or GCP – as applicable).
• Experience with tools such as: JIRA/Azure DevOps, Confluence/ SharePoint, Visio/Lucidchart, Power BI/Tableau.
• Experience managing cloud, data, cybersecurity, or enterprise system projects.

Qualifications

• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite.
• Experience with project management tools and methodologies.
• Ability to manage multiple projects simultaneously.

Skills

• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to work effectively with cross-functional teams.
• Experience with agile methodologies.
• Knowledge of cloud platforms (Azure, AWS, or GCP).

Benefits

Not specified.

Pay

$114,112 - $148,346.80 annually

Schedule

Not specified.