Technical Business Analyst 2

This full-time, remote position supports the Technology Compliance Program Manager and the Compliance Program within the Chief Information Office (CIO), located in Portland, OR.

Responsibilities

• Support the Technology Compliance Program manager with developing and reviewing program documentation, including strategy and maturity plans.
• Recommend and draft processes and procedures following Business Process Management (BPM) standards and guidelines.
• Provide timely and professional responses to stakeholders regarding the status of their requests, ensuring deliverables meet deadlines with high customer service.
• Conduct gap analysis and draft program strategic work plans and timelines for stakeholder review.
• Create presentations and materials for the Compliance Program Manager and management review.
• Analyze new directives, policies, regulations, and other requirements for implications on current and future functions or processes; prepare and present findings to applicable audiences or Subject Matter Experts (SMEs).
• Develop alternative solution options and provide recommendations for informed decision-making.
• Analyze process areas for continuous improvement opportunities and present findings and recommendations to management.
• Assist in developing cross-organizational processes that support the Technology Compliance Program or have a touchpoint with the program.
• Conduct an inventory of all J-org owned, enterprise, and local policies, as well as CIO memos, and review them with management.
• Maintain an internal J-org repository of local policies and CIO memos.
• Analyze and monitor policies for changes, applicability, and review dates.
• Facilitate and coordinate internal J-org policy reviews and edits with policy owners, review leads, SMEs, and other team members.
• Verify that policies are reviewed and edits are delivered to the Policy Working Group or CIO, providing status reports throughout the review cycle.
• Track policy documentation in the policy repository throughout its lifecycle, ensuring all records are complete and logically organized.
• Perform quality assurance checks on policies to ensure all required information is present and accurate before submission.
• Assist in creating, organizing, and maintaining a centralized repository for all policy-related documents.
• Assist the Compliance Program Manager with gathering required documentation for external audit requirements.
• Gather required responses or documentation for internal compliance audits, such as the Reliability Compliance Program (RCP), with area owners and SMEs.
• Coordinate with internal audit personnel for questions or follow-up on internal compliance audits as needed.
• Assist the Compliance Program Manager in gathering and consolidating quarterly audit report entries and ensuring their timely submission in the BART system.
• Maintain organized records of audit submissions and related communications for auditing and tracking purposes.
• Maintain internal records for AAA, IAP, and other internal reporting.
• Assist in the preparation of presentation materials for management, committees, or executives.

Requirements

• A degree in information technology/systems, business administration, or a closely related technical discipline is preferred. Experience requirements:
  • With an applicable bachelor’s degree: 7 years of experience.
  • With an applicable associate degree: 9 years of experience.
  • Without an applicable degree: 11 years of experience.
• Experience should align with technical business analysis and information technology, progressively more technical in nature.
• Basic familiarity with regulatory and compliance requirements, such as FISMA, NIST, NERC, FMFIA, or others.
• Basic experience with audits and reporting.
• Basic experience with policy writing.
• Proficiency with process diagramming (Visio).
• Proficiency with the Microsoft Office Suite (Outlook, Excel, Word).
• Proficiency with SharePoint (or similar) for file management.
• Strong technical writing and the ability to present information in various forms (textual, graphical, statistical).
• Strong time management skills with the ability to triage requests and manage competing priorities.
• Prior experience in a federal government or contracting environment.
• Prior experience with FISMA and NIST guidance.
• Prior experience in policy writing.
• Valid U.S. Driver’s License is required.
• U.S. citizenship is required due to federal government contractor restrictions.
• Work sponsorship is not available at this time; third-party candidates will not be considered.