Technical Assistant II

Position Summary

The Technical Assistant II will manage the processing of pole attachment requests for CATV/Telephone/Telecom/Governmental entities to attach, remove, or adjust to Duke Energy poles in all the Duke Energy Florida territory. This position requires intense data entry into various applications such as Maximo, PeopleSoft, Spida, and ARMS.

Responsibilities

• Facilitates communication with other utilities, engineering, and contractors to complete tasks.
• Maintains and updates data in various applications in accordance with established work procedures.
• Utilizes and maintains software systems Maximo, PeopleSoft, ARMS, ARGUS and Spida.
• Accurately create invoices for Make Ready/Engineering Charges/Pole Rent in Maximo or ARMS.
• Runs monthly reports for management.
• Processes contractor invoices for payment.
• Completes month end close, submit journal entries and account reconciliations monthly.
• Develops and/or reviews selected correspondence, reports, invoices, schedules, and/or technical documentation.
• Reviews work produced by self and others to ensure accuracy and completeness. Makes appropriate modifications and recommendations as necessary.
• Performs routine and detail-oriented tasks in a fast-paced, results-driven environment.
• Develops positive working relationships to effectively coordinate work activities.
• Demonstrates effective oral and written communication skills.
• Maintains accurate records and files.
• Supports the company's goals and represents the company positively and professionally.

Required/Basic Qualifications

• Associates degree
• In lieu of Associates degree(s) listed above, High School/GED AND 2 year(s) related work experience

Desired Qualifications

• Intermediate proficiency in Microsoft Office Suite
• Basic proficiency in database applications (e.g. Maximo, Fusion, ProjectWise, etc.)
• Experience in the utility industry
• Demonstrated ability to work with a variety of individuals from various socio-economic, cultural and ethnic backgrounds
• Good written and oral communication skills