Technical Architect
About the role
Design and implement end-to-end FSL solutions aligned with business requirements.
Collaborate with stakeholders to gather requirements, define technical architecture, and create solution blueprints.
Lead FSL configuration, including service territories, skills, operating hours, and optimization rules.
Develop and maintain custom components using Apex and Lightning frameworks.
Ensure data integrity, security compliance, and system scalability.
Provide technical leadership to development teams and guide them on FSL best practices.
Conduct code reviews, performance tuning, and quality assurance.
Manage integration with external systems and ensure seamless data flow.
Support UAT, training, and post-go-live activities.
Stay updated on Salesforce releases and recommend enhancements.
Responsibilities
- Design and implement end-to-end FSL solutions aligned with business requirements.
- Collaborate with stakeholders to gather requirements, define technical architecture, and create solution blueprints.
- Lead FSL configuration, including service territories, skills, operating hours, and optimization rules.
- Develop and maintain custom components using Apex and Lightning frameworks.
- Ensure data integrity, security compliance, and system scalability.
- Provide technical leadership to development teams and guide them on FSL best practices.
- Conduct code reviews, performance tuning, and quality assurance.
- Manage integration with external systems and ensure seamless data flow.
- Support UAT, training, and post-go-live activities.
- Stay updated on Salesforce releases and recommend enhancements.
Requirements
- Deep knowledge of Salesforce Field Service Lightning (FSL) architecture, configuration, and best practices.
- Strong experience in Service Cloud, Lightning Components, and Salesforce Platform Expertise.
- Hands-on experience with FSL Mobile App and offline capabilities.
- Proficiency in Apex, Visualforce, Lightning Web Components (LWC), and integration using REST/SOAP APIs.
- Understanding of Salesforce security model, sharing rules, and role hierarchy.
- Experience with third-party integrations (ERP, GIS, telematics).
- Strong knowledge of deployment tools (Change Sets, ANT, SFDX) and CI/CD processes.
- Familiarity with Salesforce best practices, Governor Limits, and performance optimization.
Qualifications
- BACHELOR OF COMPUTER SCIENCE
Skills
- Deep knowledge of Salesforce Field Service Lightning (FSL) architecture, configuration, and best practices.
- Strong experience in Service Cloud, Lightning Components, and Salesforce Platform Expertise.
- Hands-on experience with FSL Mobile App and offline capabilities.
- Proficiency in Apex, Visualforce, Lightning Web Components (LWC), and integration using REST/SOAP APIs.
- Understanding of Salesforce security model, sharing rules, and role hierarchy.
- Experience with third-party integrations (ERP, GIS, telematics).
- Strong knowledge of deployment tools (Change Sets, ANT, SFDX) and CI/CD processes.
- Familiarity with Salesforce best practices, Governor Limits, and performance optimization.
Benefits
Salary Range: $120,000 - $140,000 a year
Pay
Salary Range: $120,000 - $140,000 a year
Schedule
N/A