Technical Architect

Responsibilities

• Participate in the full lifecycle of a client implementation from initial internal sales hand-off to system configuration, training and testing.
• Facilitate discovery and requirements analysis sessions with customers.
• Demonstrate a detailed understanding of the capabilities and limitations of the Fairmarkit platform, including the core platform, integration engine, and machine learning algorithm.
• Conduct discovery sessions with customers to review customer onboarding data sets and to explore current business processes surrounding the client’s P2P and ERP systems.
• Gather requirements and refine designs for integrating Fairmarkit into customer procurement software landscapes.
• Analyze and evaluate customer data using various tools and techniques.
• Partner with product, engineering, and support teams to troubleshoot and resolve any issues that occur during the implementation.
• Set, manage and meet mutual expectations with the customer to ensure satisfactory completion of implementation projects.
• Accurately record implementation project progress including technical flow diagrams and time reporting.
• Track and report project metrics to ensure project success and mitigate risk.
• Complete an effective hand-off from implementation to Customer Success Manager and to other internal groups at the end of the customer implementation.

Requirements

• Three (3) years of SaaS implementation experience with procurement software.
• Expertise in integrating SAP ECC (MM), SAP S/4Hana (MM), SAP Ariba Buying & Invoicing, or SAP Ariba Guided Buying with third-party client applications.
• Adept familiarity with extract, transform, and load (ETL) processes.
• Competency with analyzing disparate system data models and extracting and transforming source system data to abide by the secondary system schema.
• Experience with relational databases and business intelligence tools. Experience with Looker strongly preferred.
• Customer-facing experience.
• Must be comfortable working in a fast-paced environment.
• Experience with procurement systems and processes is a plus.
• Advanced Excel skills required, experience with Jira is a plus.
• Bachelor's Degree; in computer science or other related field.