Technical Architect - AI Platform

About the role

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs.

The Opportunity The Technical Architect, AI Platforms, establishes technology strategy and architecture for enterprise AI and machine learning platforms. This role evaluates emerging technologies, defines scalable architecture and design patterns, and guides the integration, deployment, and operation of AI capabilities across USAA’s technology and data ecosystems. The ideal candidate combines practical AI/ML architecture experience with strong business judgment and enterprise influence. This person will translate business needs into clear technical direction while balancing innovation, scalability, operational readiness, risk, cost, and responsible AI practices.

Responsibilities

• Collaborates with business and IT stakeholders to understand strategy, requirements, measures, risks and controls for a business function or IT domain.
• Utilizes expertise and research to create technology decisions with relevant architecture artifacts and proactively apply architecture thinking to conceive evolutionary strategies and roadmaps that can accelerate current capabilities for a business function or technology domain.
• Cultivates productive and trusted relationships with business and IT stakeholders, as well as engineering resources, to provide leadership and guidance to influence and shape priority, cost transparency and execution of architecture solutions and domain direction.
• Assess domain applications in collaboration with business and application owners to identify strengths, weaknesses, opportunities, threats and risks. Advise business owners of proposed courses of action.
• Defines and documents architecture standards for a technology domain to ensure architectural compliance of technology solutions. Use risk assessment methodologies to draft/evaluate and approve/reject waivers to architecture standards.
• Participates in activities that support the USAA technology ecosystem such as workstream planning, solution design reviews, code reviews, test case