Technical Analyst, Deployment Specialist (VXCIS)

Job Overview

The Technical Analyst – Deployment Specialist plays a critical role within the VXcis Development organization, reporting directly to the Director of Development. This position owns the coordination and execution of VXcis minor releases, patch deployments, and production emergency deployments across environments.

Key Responsibilities

• Coordinate and manage VXcis minor releases from development through deployment
• Ensure release artifacts, versioning, and documentation are complete, accurate, and traceable
• Act as the single owner accountable for minor release readiness and execution
• Maintain historical records of minor release upgrades
• Manage deployments of minor and patch releases to implementation environments
• Execute production deployments, ensuring all required approvals are received and documented
• Cookordination deployment timing and sequencing with development, testing, and implementation teams
• Ensure environment consistency and deployment traceability across all platforms
• Own and execute production emergency deployments, including hot fixes and urgent upgrades
• Confirm, document, and maintain required approvals under emergency conditions
• Cookordination rapid response efforts while maintaining deployment controls and auditability
• Reduce mean time to deploy (MTTD) while protecting production stability
• Provide centralized visibility into release readiness, deployment schedules, and risks
• Serve as a liaison between VXcis product development and version control teams
• Reduce ad hoc coordination, escalations, and deployment-related disruptions
• Establish a single source of truth for release and deployment status

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, or a related technical field, or equivalent experience
• Experience supporting software release management and environment deployments
• Strong understanding of software development lifecycles (SDLC) and release processes
• Experience working in a fast-paced, release-intensive environment
• Demonstrated ability to manage high-risk deployments with attention to detail and accountability

Preferred Skills

• Experience managing production deployments in enterprise or regulated environments
• Familiarity with version control systems, build pipelines, and deployment tooling
• Strong documentation, organization, and process governance skills
• Ability to coordinate across development, QA, implementation, and leadership teams
• Experience handling emergency production incidents while maintaining controls
• Excellent communication skills and ability to provide clear status and risk visibility

Benefits

• Reduced operational and production deployment risk through clear ownership and accountability
• Increased delivery predictability and confidence in release schedules
• Opportunity to directly impact platform stability and customer outcomes
• Cloose collaboration with product development and technical leadership
• Ability to shape and mature VXcis release and deployment practices
• Supportive environment focused on delivery excellence without unnecessary process overhead

About VertexOne

VertexOne is the leading provider of cloud-based SaaS software solutions powering the next generation of customer experience for utilities, energy retailers, and energy transition providers. With over 30 years of experience and more than 350 customers in the cloud, we capitalize on our deep expertise to provide a wide range of innovative solutions for digital transformation, revenue optimization, and data-driven efficiency operations surrounding the customer.