Technical Analyst

About the role

This is a great opportunity for someone early in their career who enjoys problem-solving and learning new technology. As a Technical Analyst, you’ll help healthcare organizations use Netsmart’s Electronic Health Record (EHR) systems more effectively by supporting configurations, troubleshooting issues, and working alongside experienced team members to deliver solutions.

Responsibilities

• Technical Solution Delivery
  • Implement technically focused solutions for Electronic Health Record (EHR) software.
  • Configure, troubleshoot, and resolve issues within the CareFabric architecture.
  • Set up new functionality or diagnose and fix problems within client environments.
  • Deliver interfaces or data solutions across multiple Care Records/modules.
• Systems Integration & Data Exchange
  • Establish connectivity and data mapping between Netsmart EHRs and 3rd-party systems.
  • Support accurate and reliable data exchange workflows and interface operations.
• Client Support & Collaboration
  • Participate in client meetings to gather information, provide updates, and support issue resolution.
  • Partner with team members to help clients understand system functionality and best practices.
  • Afford assistance in delivering training or guidance to clients on system workflows and troubleshooting.
• Process Improvement
  • Identify opportunities for improvement and recommend solutions that enhance efficiency and system performance.
  • Collaborate cross-functionally to ensure smooth project delivery and alignment with organizational goals.

Qualifications

• Required:
  • Bachelor's degree in Management Information Systems, Computer Science, Computer Information Systems, Information Systems Technology, Data Analytics or similar.
  • Equivalent 2 years of work experience in lieu of degree.
  • Build collaborative relationships by interacting and engaging with internal associates and clients.
  • Prioritize multiple competing priorities and deadlines.
  • Solve problems and troubleshoot.
• Prior Experience:
  • Internship in a business, clinical, analytical, and/or technical setting.

Preferred

• Internship in a business, clinical, analytical, and/or technical setting.

Expectations

• Potential travel 20% of the time as needed.

Benefits

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates.

Pay

All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

Schedule

Netsmart does not provide work visa sponsorship for this position. Netsmart's Job Applicant Privacy Notice may be found here.