Technical Account Manager (TAM)

About the role

At DetailPage.com, we specialize in helping Amazon brands grow their organic traffic through search optimization and Amazon insights. We use a patented (US Patent No. 12,093,340), AI-assisted process to identify high-traffic, relevant keywords and rewrite product content to drive sustainable organic traffic. The Technical Account Manager (TAM) is our "builder-operator": you turn client goals and AI rules into production-ready, perfectly optimized product listings, then keep them humming at scale. If you love wrangling data, automating workflows, and polishing content until it gleams, this role is your playground.

Responsibilities

• Translate goals into guidelines. Join client intake calls with the CSM (Client Success Manager), convert brand voice, SEO targets, and compliance rules into clear AI prompts & checklists
• Prime the template. Build and deliver the first three "hero" ASINs; adjust based on feedback until the pattern is locked
• Batch at scale. Process the remaining ASINs via our patented AI process, ensuring each item hits all targets of client acceptance
• First-pass QA. Audit all generated content for accuracy, brand fit, and policy compliance before it ever reaches the client
• Revise fast, automate faster. Iterate prompts and scripts to reduce manual edits; document every tweak so the next run is smoother
• Toolsmith mentality. Work with technical teams to maintain and improve our code libraries, keyword APIs, and internal dashboards for speed, reliability, and insight
• Optimization watchdog. Run post-publish checks (indexing, Buy-Box visibility, SOV) and flag under-performers for refresh
• Cross-team partner. Hand off polished batches to the CSM, provide technical answers on calls as needed, and surface workflow ideas that boost the whole team

Requirements

Must-Have Skills & Qualifications

• Analytical mindset & curiosity – you enjoy breaking problems into steps and spotting patterns in data
• Spreadsheet confidence – you can build formulas in Google Sheets/Excel and are eager to master pivots & ARRAYFORMULA
• Clear written communication – able to document what you did and explain issues to teammates
• Meticulous attention to detail – double-checks character counts, links, and brand guidelines
• Growth mindset – proven ability to pick up new software quickly and ask good questions

Preferred Skills & Qualifications

• Exposure to Amazon Seller Central or e-commerce SEO
• Basic coding (JavaScript, Python, or Google Apps Script) from a class or hobby project
• Coursework or internships using data-analysis or BI tools (e.g., Tableau, Power BI, Looker)
• Hands-on projects with generative-AI tools or prompt engineering
• Familiarity with keyword-research tools (Helium 10, Keepa, etc.) or HTML basics

Benefits

• Own the engine. You'll architect and refine the systems that power thousands of top Amazon listings
• Cutting-edge tools. Patented AI workflow, ever-growing script library, help build new tech
• Career runway. Grow into senior TAM, automation lead, or solutions architect as we scale
• Impact you can measure. Watch your optimizations move keyword rankings and revenue in real time