Technical Account Manager (North East)

Qualifications

Minimum of 5 years’ professional experience in alarm systems, video surveillance, access control and fire systems
Proven hands-on experience in designing and installing video surveillance, fire alarm, or other security systems
Experience delivering offline and online technical training to technical audiences
Excellent presentation, communication, and interpersonal skills
Flexible and willing to travel for business trips, trade shows, and other professional events
Self-motivated and independent, with an outgoing personality and a proactive approach to work
NICET and ESA certifications

Responsibilities

Conduct technical seminars, exhibitions, presentations, and webinars on Ajax products for both customers and company employees
Present product roadmaps and new feature updates to Ajax Systems distributors and dealers
Proactively manage and schedule open classes, private classes and on-demand requests for training and support for Ajax products and technologies
Promote and demonstrate product solutions tailored to customer requirements; provide technical consultations and support to key clients
Build and maintain long-term relationships with key company partners
Test product features and prepare technical documentation for new products and solutions, collaborating closely with cross-functional teams
Analyze customer needs in partnership with the sales department to identify optimal product solutions
Actively participate in the beta testing of new products and services providing expert feedback to product management to refine solutions

Pay

Competitive compensation that includes a base salary and performance-based bonuses
Car allowance, petrol and all business costs covered by the company
Health & Life insurance
401(k)

Schedule

Growth Opportunities
Innovative Environment