Technical Account Manager (North East)

Qualifications

• Minimum of 5 years’ professional experience in alarm systems, video surveillance, access control and fire systems
• Proven hands-on experience in designing and installing video surveillance, fire alarm, or other security systems
• Experience delivering offline and online technical training to technical audiences
• Excellent presentation, communication, and interpersonal skills
• Flexible and willing to travel for business trips, trade shows, and other professional events
• Self-motivated and independent, with an outgoing personality and a proactive approach to work
• NICET and ESA certifications

Responsibilities

• Conduct technical seminars, exhibitions, presentations, and webinars on Ajax products for both customers and company employees
• Present product roadmaps and new feature updates to Ajax Systems distributors and dealers
• Proactively manage and schedule open classes, private classes and on-demand requests for training and support for Ajax products and technologies
• Promote and demonstrate product solutions tailored to customer requirements; provide technical consultations and support to key clients
• Build and maintain long-term relationships with key company partners
• Test product features and prepare technical documentation for new products and solutions, collaborating closely with cross-functional teams
• Analyze customer needs in partnership with the sales department to identify optimal product solutions
• Actively participate in the beta testing of new products and services providing expert feedback to product management to refine solutions

Benefits

• Competitive compensation that includes a base salary and performance-based bonuses
• Car allowance, petrol and all business costs covered by the company
• Health & Life insurance
• 401(k)
• Growth Opportunities
• Innovative Environment