Technical Account Manager, Federal (Penetration Testing)

About the role

Synack’s Penetration Testing as a Service platform manages customers’ attack surfaces by discovering new assets, pentesting for critical vulnerabilities, and gaining visibility into the root causes of security risks. We are committed to making the world more secure by harnessing a talented, vetted community of security researchers to deliver continuous penetration testing and vulnerability management, with actionable results. The Technical Account Manager will manage the onboarding and test execution of penetration tests, ensuring client success through deep technical knowledge and a consultative approach.

Responsibilities

• Develop the scope of penetration tests and guide researchers to effective testing.
• Use consultative communication skills to gather requirements, understand customer needs, and influence internal stakeholders.
• Partner with internal stakeholders to determine, develop, and analyze the client’s assets.
• Work independently with little guidance and provide technical product expertise to build the appropriate solution for the client’s needs.
• Provide technical subject-matter expert (SME) support to internal stakeholders and the client on their strategic goals and testing requirements.

Requirements

• Experience with vulnerability discovery management, risk management frameworks, and associated business workflows, and remediation.
• Experience with scripting languages (language independent) and developing scripted solutions to problems.
• A knack for explaining technical concepts to a non-technical audience.
• Relevant industry certifications in cybersecurity and/or security management such as Security+, CISSP, or CISA.
• Compliance and audit familiarity with PCI, ISO 27001, SOC 1, or SOC 2.
• Excellent time management, multi-tasking, and prioritization skills, as well as the ability to manage multiple concurrent projects.
• Must be a U.S. citizen.
• Current Top Secret clearance with SCI eligibility.

Pay

$120,000 - $140,000. The range listed represents a reasonable estimate of on-target earnings for this role based on national salary averages. Salary offered to a successful candidate is determined by a combination of factors including location, level, relevant experience, role-related education, and skills. The compensation package may also include equity and benefits.