Tech Writer/Editor

About the role

Location: Remote. Department: Veterans Affairs (VA). Type: Full Time. Minimum Experience: Experienced. Security Clearance Level: Public Trust (MBI).

Responsibilities

• Write and update material for reports, manuals, briefs, proposals, instruction books, catalogs, and related technical and administrative publications concerned with work methods and procedures, and installation, operation, and maintenance
• Refine work of writers and coordinate activities of writers engaged in preparing technical, scientific, medical, or other material for publication in conjunction with or independent from manufacturing, research, and related activities
• Frequent use and general knowledge of industry practices, techniques, and standards
• Utilize general application of concepts and principles
• Develop solutions to a variety of problems of moderate scope and complexity
• Refer to policies and practices for guidance
• Contribute to the completion of organizational projects and goals
• Represent organization on specific projects

Skills

• Demonstrated experience developing, editing, and maintaining technical documentation, reports, manuals, procedures, process guides, proposals, and other business or technical publications
• Strong written and verbal communication skills with exceptional attention to detail, grammar, style, and document quality
• Ability to translate complex technical, operational, or business information into clear, concise, and user-friendly documentation
• Experience collaborating with subject matter experts (SMEs), Program Managers (PgMs), engineers, and business stakeholders to gather and validate information
• Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel, SharePoint) and document collaboration tools
• Ability to manage multiple projects simultaneously while meeting deadlines in a fast-paced environment
• Strong organizational, analytical, problem-solving, and critical-thinking skills
• Ability to work independently with minimal supervision and exercise sound judgment in prioritizing work and resolving issues
• Experience editing and coordinating the work of multiple writers or contributors
• Knowledge of technical publication standards, document control processes, and style guides
• Experience supporting proposal development, government contracting, defense, engineering, technology, or professional services organizations
• Familiarity with content management systems, document repositories, and workflow tools
• Experience developing process documentation, standard operating procedures (SOPs), training materials, or user guides
• Experience with document layout and publishing tools such as Microsoft Office products (Word, Excel, PowerPoint, Visio) or similar applications
• Experience working with cross-functional teams and representing an organization during customer or stakeholder engagements
• Self-motivated and proactive with a strong customer-service orientation
• Ability to adapt to changing priorities and business requirements
• Commitment to producing accurate, high-quality deliverables

Requirements

• U.S. Citizenship required
• Must possess or qualify for a Public Trust (MBI) security clearance
• 10+ years of professional experience
• Bachelor’s degree in Computer Science, Engineering, or a related scientific/technical discipline; an additional eight (8) years of relevant experience may be substituted for education
• Preferred: Edifecs certification
• Desired experience: Deep hands‑on EDIFECS experience in Electronic Data Interchange X.12 (EDI) Transactions Standards involving key X12 workflows (X.12 medical claims 837, 834, 835, 277, etc; 270/271 and 278 transactions; 999 transactions)
• Knowledge of HIPAA compliance requirements in cloud data architecture
• Experience working within large, regulated enterprises or federal environments
• Experience with Edifecs
• Recruiters or third parties will not be considered
• This is a 100% U.S. based remote position; candidates from CA, CO, IL, MN, NJ, NY, OR, or WA will not be considered
• W‑2 position
• All interviews conducted on Microsoft Teams with camera on
• As part of screening, you will be requested to provide a link to your LinkedIn profile
• Selected applicants will be subject to a government security investigation and must meet eligibility requirements for access to classified information and be able to obtain a government‑granted security clearance; background investigation may include criminal history, employment and education verification, drug testing, and creditworthiness