Tech Workforce Planner – Clinical Research - Office Based Miami, FL

Job Responsibilities

• Create study frame and activity grids for studies in order to determine operational needs according to the protocol.
• Plan and validate screening, on-study and return visits schedules for operational clinical employees according to the needs.
• Plan and validate screening, on-study and return visits schedules of physicians according to medical supervision needs.
• Perform follow-up, update and optimize clinical tasks.
• Schedule operational training in collaboration with the training team.
• Manage operational clinical employee rotation and availability.
• Participate in the assignment of clinical units.
• Determine, as needed, the necessary actions in order to streamline efficiency.
• Perform follow-up for employee absences on study (illness or other).
• Perform technical activities related to his field of expertise.
• May be assigned other clinical tasks.

Requirements

• Two years of relevant work experience (e.g. scheduling, planning, labor standards).
• Excellent computer skills especially in the utilization of Microsoft Word and Excel.
• Excellent communication, presentation, interpersonal skills, both written and spoken, with an ability to inform, influence, convince, and persuade.
• Experience in customer service will be considered an asset.
• Experience in regulatory context will be considered an asset.

Disclaimer

Note: This job description describes the principal and main elements of the job. It is a guide to the nature and main duties of the job as they currently exist, but is not intended as a wholly comprehensive or permanent representation. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description.

Physical Requirements

• Position requires: ability to occasionally move about inside the office to access filing cabinets, office equipment, etc. and to move between office locations;
• ability to maintain a stationary position for prolonged periods of time;
• ability to occasionally manipulate (e.g., lift, carry, move) office items and packages of light to medium weights of 10-35 pounds;
• ability to constantly operate a computer and other office productivity equipment (e.g., scanner, phone, printer, copier);
• ability to perceive and assess written materials for prolonged periods of time;
• ability to frequently communicate with colleagues on the phone, by email, and in-person.

Work Environment

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. The noise level in the work environment is low. This is a largely sedentary role.