Tech Lead / Engineering Manager

About the role

Aurelian builds AI tools that help 911 centers handle more with less, so telecommunicators can stay focused on what matters most and communities get the response they need. AVA is a conversational AI agent that answers non-emergency calls; the agent routes, triages, and resolves the calls without any human intervention. By handling administrative calls like noise complaints, lost dogs, and parking inquiries, AVA eliminates hold times and lets call-takers focus their energy on actual emergencies. CORA supports call-takers on the calls that matter most. CORA is an on-screen assistant that delivers real-time SOP checklists, smart reminders, and contextual guidance as an emergency call unfolds, so dispatchers stay calm, consistent, and confident when every second counts. When AVA detects an emergency mid-call, it transfers the caller to a telecommunicator and passes along the caller details, location, incident type, and key statements directly into CORA. The call-taker never starts from scratch.

Responsibilities

• Lead a small pod. 3-4 engineers in your surface area.
• Own technical direction and code review.
• As the team grows, you’ll pick up 1:1s, growth plans, and performance work.
• Stay hands-on. Ship code, review code, debug production issues.
• You should never get more than a few days away from the codebase.
• Develop the engineers around you. Pair, mentor, coach.
• Help the engineers on your pod grow toward bigger scope and impact.
• Be involved in hiring for your team. Help us bring in the next engineers on your pod.
• Work directly with customers. Our users are 9-1-1 dispatchers and PSAP administrators. You’ll visit dispatch centers, watch how they use the product, and use that context to drive what your team builds next.
• Grow into a full EM seat. As we scale, you’ll move into a fuller Engineering Manager scope - more reports, less code, more strategy.

Qualifications

• Leadership spike. 3+ years of software engineering.
• You’ve already led on your team - formally or informally. You’ve mentored other engineers, owned a project that needed coordination across people, or driven a change that didn’t have a clear owner.
• Wants to grow into management. You want the management path - growing other engineers, running a team, eventually owning a full EM seat.
• Strong, capable engineer. You can land in our codebase fast and ship. You read code well, reason about architecture, and care about the craft.
• High ownership and pragmatic urgency. You see a problem, figure out the right thing to build, and drive it to completion. You take responsibility for outcomes, not just your code.
• Clear communicator. You can explain a technical decision to a non-technical stakeholder. You write design docs other people actually read.
• Customer empathy. You genuinely like understanding how people use software. You’re energized by customer conversations, not drained by them.

Benefits

• Comprehensive Medical, Dental, Vision & Life insurance
• 401(k)
• Unlimited PTO
• Company-wide offsites
• Equipment stipend
• Relocation assistance
• Daily delivered lunches (on us)
• Office in Seattle

Pay

$160K - $300K

Schedule

Full-time