Tech Infra Program Manager III, Non-Standard Infrastructure Capacity Planning & Delivery
About the Role
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. The AWS Non-Standard Infrastructure Global Delivery Team has an immediate opening for a Sr. Technical Infrastructure Program Manager to drive non-standard infrastructure capacity delivery around the world.
In this role, you will lead cross-functional teams to drive the development and implementation of non-standard infrastructure designs and develop and document requirements, budgets, and project schedules to drive timely infrastructure delivery; drive improvements to the health of the fleet; and make data-driven decisions that influence large capital investments. Your role will span long-range planning for complex, multi-year capacity delivery and capital improvement initiatives; working with local teams to plan, initiate, and execute specific projects and drive coordination of local efforts to implement global fleet optimization activities. You will work across the entire AWS organization and partner with key stakeholders and partner teams to find solutions for both short- and long-range demand plans, address short- and long-term capacity constraints, and drive projects from conceptual feasibility through development of detailed technical requirements, budget approval, completed design, implementation, functional testing, and deployment. Finally, you will drive accountability across the Infrastructure organization and develop mechanisms to monitor the health of the capacity delivery and sustainment program, escalating issues to executive leadership as needed.
This role offers an opportunity to drive and influence business-critical decisions impacting the long-term future of AWS, working at the leading edge of emerging capability and service offerings. Up to 15% domestic and international travel may be necessary to support AWS non-standard infrastructure planning and scaling efforts.
Key Job Responsibilities
- Lead development and execution of regional capacity scaling strategies for multiple non-standard infrastructure programs
- Work with regional capacity delivery teams to plan deployment and scaling activities
- Coordinate project activities with other relevant projects to gain both cost and execution efficiencies
- Solve problems and remove blockers to timely capacity delivery
- Identify opportunities to invent and simplify processes, identifying business risks and implementing resolutions and scalable mechanisms
- Communicate ideas to a wide variety of stakeholders for purposes ranging from informative to need for approvals from executives
- Determine process health metrics and key performance indicators and develop data visualization reports illustrating process health
- Develop and implement scalable, data-driven process improvements
- Develop standard operating procedures, change/communication plans, and project/program-level status updates
- Drive adoption with internal stakeholders through effective change management
- Keep the customer experience as the primary focus
Basic Qualifications
- 5+ years of program management or technical project management experience
Preferred Qualifications
- Master's degree in a related technical field
Pay
- USA, TX, Austin: 148,700.00 - 201,200.00 USD annually
- USA, VA, Arlington: 148,700.00 - 201,200.00 USD annually
- USA, VA, Herndon: 148,700.00 - 201,200.00 USD annually
- USA, WA, Seattle: 148,700.00 - 201,200.00 USD annually
Benefits
- Health insurance (medical, dental, vision, prescription)
- Basic Life & AD&D insurance and option for Supplemental life plans
- Employee Assistance Program (EAP)
- Mental Health Support
- Medical Advice Line
- Flexible Spending Accounts
- Adoption and Surrogacy Reimbursement coverage
- 401(k) matching
- Paid time off
- Parental leave