Tech I - Equipment Maintenance

About the role

Responsible for maintaining operational condition of Podzilla equipment at all Storage Centers within a designated territory. Responsible for making sure all preventative maintenance and documentation of work using Work Orders. Assist with ensuring a safe and clean working environment, inside and out, for assigned territory.

Responsibilities

• Perform scheduled maintenance and minor repair on patented hydraulic lift system (Podzilla), to include small engine troubleshooting, 12V electrical diagnostics, and occasional light tack welding, metal grinding and cutting, when required.
• Complete and maintain records on repairs and scheduled preventive maintenance using Work Order System and provide updates to management as needed.
• May require ordering of parts from internal and external sources.
• Responsible for all PODS owned repair tools and diagnostic equipment.
• May provide training to Drivers on proper use of lift system to eliminate unnecessary repairs.
• Flexibility to travel between storage centers in an assigned territory.
• May perform preventative maintenance on forklifts.
• May perform minor repairs on flatbed trucks by light welding, metal grinding and cutting.
• When required, repair damaged containers to PODS standards and perform light carpentry work and repair in storage centers (less than 20% of time).
• May perform other duties and responsibilities as assigned.

Management & supervisory responsibilities

Typically reports to Management. Direct supervisor job title(s) typically include: Market Manager, Territory Manager. Though this position is typically NOT directly responsible for managing other employees (e.g., hiring/termination and/or pay decisions, performance management).

Requirements

• 1–3 years small engine repair experience
• Possess a current valid driver’s license with clean driving record
• Welding experience preferred
• Light/medium carpentry skills
• Possess math skills sufficient to perform required duties
• Or an equivalent combination of education, training or experience
• High School diploma or equivalent

Pay

$27.00 – $28.00 per hour

Skills

• Deliver quality results: Able to deliver top quality service to all customers (internal and external); ensure all details are covered and adhere to company policies; strive to do things right the first time; meet agreed-upon commitments or advise customer when deadlines are jeopardized; define high standards for quality and evaluate products, services, and own performance against those standards.
• Be resourceful: Willing to adapt to shifting priorities, multiple demands, ambiguity, and rapid change; develop new approaches to work systems or problem-solving; maximize use of available resources to achieve the best results consistent with company objectives; know who to go to and make use of others' expertise.
• Collaborate: Act as part of a larger team outside of the immediate department or group; understand the importance of working with peers in other areas or management to reach "best practice" solutions for the organization; inform and seek information to anticipate and consider the impact of decisions or actions on the overall organization.
• Solve problems: Apply both rational and creative processes and approaches to identify root causes of problems and solutions.
• Take initiative: Exhibit tendencies to be self-starting and not wait for signals; be proactive and demonstrate readiness and ability to initiate action; take action beyond what is required and volunteer to take on new assignments; complete assignments independently without constant supervision.
• Listen: Actively listen and convey understanding of the comments and questions of others; understand the situations, viewpoints and feelings of others before expressing own view.
• Speak competently: Speak clearly and concisely; use appropriate vocabulary for the audience; get point across unambiguously and check for understanding.
• Write proficiently: Convey information clearly and effectively through both formal and informal documents; write in a well-organized and concise, yet complete, format; use vocabulary appropriate for the audience; constructively review and edit the written work of others.
• Question: Use effective fact-finding techniques to discover all relevant information; ask questions that are not leading or biased; challenge assumptions.
• Maintain composure: Stay calm and even-tempered when handling a crisis or stressful situations; recognize and respond effectively to unexpected situations or adverse conditions.
• Be professional: Project a positive, professional image with both internal and external business contacts; create a positive first impression; gain respect and trust of others through personal image and demeanor.
• Act with integrity: Demonstrate uncompromising adherence to ethical principles; demonstrate honesty in all actions; admit and correct mistakes promptly; assume full responsibility and accountability for own actions.
• Show diversity awareness: Be aware of diversity in the workforce and customer base; understand cultural differences and perceptions; show acceptance of, and respect for, the differences in others; avoid intolerance or encouragement of behaviors that devalue an individual because of differences.