Tech Delivery Team Lead (IT Manager I) - 60027645

Job Responsibilities

The mission of the South Carolina Department of Education is to serve students, support teachers, empower parents, and engage the community so that every student graduates prepared to reach their full potential.

PURPOSE OF POSITION

The Tech Delivery Team Lead serves as the engineering manager for one of two cross-functional Tech Delivery teams within the Applications Group. The role manages a generalist team that delivers work across application development, web/platform operations, and integration — taking on whatever delivery work comes through the project intake process. This position directly supervises 5–6 developers and coordinates with the Program Director, the second Tech Delivery Team Lead, and the Platform Management Group on delivery priorities and capacity.

Delivery Management and Team Leadership

• Lead day-to-day delivery operations for a cross-functional Tech Delivery team handling application development, web/platform work, and integration delivery.
• Manage sprint planning, backlog prioritization, and delivery cadence in coordination with the Platform Management Group’s intake process.
• Directly supervise team members including performance management, professional development, and workload allocation.
• Ensure production quality, code review discipline, and delivery accountability across the team’s mixed workload.

Application Development and Modernization

• Lead delivery of custom application development including Medicaid integrations, DOTS replacement, application portal work, and application decommissioning.
• Drive modernization of legacy applications off aging stacks (ColdFusion, legacy .NET) onto modern frameworks.
• Ensure application-level security, vulnerability remediation, and production bug burn-down.
• Coordinate with the Infrastructure & Cloud Operations group on Azure platform services consumed by the team.

Web/Platform and Integration Delivery

• Oversee web application platform operations including the SCDOE website, Salesforce platform, and Power Platform administration.
• Manage integration delivery including MuleSoft/Anypoint work and data exchange implementations.
• Cookordinate with vendor-managed platforms and external partners on integration continuity.

Coordination and Planning

• Participate in the project review meeting and capacity planning with the Platform Management Group.
• Cookordinate with the second Tech Delivery Team Lead on cross-team dependencies and workload balancing.
• Support the Program Director on technical strategy, hiring decisions, and organizational planning.

Minimum And Additional Requirements

• A bachelor's degree in communications, business administration, information technology, mathematics, statistics, management information science or a related field and experience in telecommunications, data processing and/or information technology. Relevant experience may substitute for the bachelor's degree on a year-for-year basis.
• Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent combination of education and experience.
• Five (5) years of progressive experience in software engineering or application development, with at least two (2) years in a lead or supervisory capacity.
• Production experience with modern .NET or comparable modern web application stack.
• Experience managing delivery teams across mixed workloads (application development, web/platform, integration).
• Strong written and verbal communication skills.
• Experience consuming Azure platform services (App Service, Azure SQL, Azure AD) as a delivery team rather than managing infrastructure directly.
• Familiarity with Salesforce platform, Power Platform, or MuleSoft/Anypoint integration.
• Experience in state government, K–12 education, or similarly regulated environments.
• Experience modernizing legacy applications (ColdFusion, legacy .NET, classic ASP) to modern frameworks.
• Familiarity with CI/CD tooling (GitLab, GitHub Actions, Azure DevOps).

Additional Comments

WORKING CONDITIONS

• On-call availability may be required for mission-critical system incidents.
• Background check required.

Benefits

• Insurance Benefits
• Retirement Benefits
• Workplace Benefits

Note

For these positions, contact the hiring agency to determine what benefits may be available.

Supplemental Questions

• Do you have a bachelor's degree in communications, business administration, information technology, mathematics, statistics, management information science or a related field?
• Do you have five (5) years of progressive experience in software engineering or application development, with at least two (2) years in a lead or supervisory capacity?
• How did you hear about this position?

Required

• I have read and acknowledge the above statement.
• I understand that a criminal record investigation will be conducted prior to employment being offered by the South Carolina Department of Education.
• My personal identifying information will be processed through the South Carolina Law Enforcement Division (SLED).