Tech Con - Customer Tech - Salesforce - Solutions Architect - Manager - Multiple Positions - 1738383

About the role

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Technology Consulting, Customer Technology - Salesforce, Solutions Architect (Manager) (Multiple Positions), Ernst & Young U.S. LLP, Chicago, IL.

Responsibilities

• Provide clients with a unique business perspective on the need for continuing innovation to remain competitive.
• Drive enterprise Salesforce.com implementations, including all project phases such as discovery, definition, build, test and deploy.
• Manage client projects to ensure delivery on-time and on-budget.
• Develop and integrate user interfaces across diverse platforms such as mobile, web, and tablet.
• Utilize standard tools and agile methodologies to deliver technological solutions.
• Oversee the configuration and development, in parallel with the project manager and technical architect.
• Ensure overall implementation meets the business requirements.
• Work with developers to define and create specifications for any custom code or data migration requirements.
• Lead discovery meetings to identify system requirements and establish an understanding of business processes with the client.
• Manage and motivate teams with diverse skills and backgrounds.
• Consistently deliver quality client services by monitoring progress.
• Demonstrate in-depth technical capabilities and professional knowledge.
• Maintain long-term client relationships and networks.
• Cultivate business development opportunities.

Requirements

• Bachelor’s degree in Computer Science, Information Technology, Engineering, Management Information Systems, Mathematics, Business, or a related field and 5 years of progressive post‑baccalaureate related work experience; OR a Master’s degree in the same fields and 4 years of related work experience.
• 3 years of experience implementing Salesforce.com, including hands‑on experience with configuration and customizations, with teams of 5 or more people.
• 3 years of experience in Salesforce (SFDC) CRM end‑to‑end implementations.
• 3 years of experience translating business requirements into IT solutions, including gathering business and technical requirements, solution design and build, testing, and solution deployment.
• 3 years of experience configuring Salesforce.com, Workflow Alerts and Actions, and Approval Workflows.
• 3 years of experience integrating Salesforce.com with external systems.
• 3 years of experience working with relational database concepts.
• 3 years of experience working as a technology consultant for a professional services firm.
• Must have or be eligible to obtain the Salesforce Administration Certification within one year of hire.
• Willing to travel up to 50%, including international travel up to 10% to serve client needs.
• Employer will accept any suitable combination of education, training, or experience.

Skills