Tech Business Analyst III

We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com.

About the role

Depending on your location within the continental US, this role may be hybrid or remote. If you live within 50 miles of the Aflac offices located in Columbus, GA or Columbia, SC, this role will be hybrid. This means you will be expected to work in the office for at least 60% of the work week and from your home for the remaining portion. If you live more than 50 miles from those offices, the role will be fully remote, though occasional in-office visits may be requested based on business need.

Success factors

• Acting with Integrity
• Communicating Effectively
• Pursuing Self-Development
• Serving Customers
• Supporting Change
• Supporting Organizational Goals
• Working with Diverse Populations

Responsibilities

• Communicate and present complex technical concepts simply and effectively to non-technical team members
• Identify opportunities that impact business strategy and system performance
• Gather, document, and analyze business requirements with stakeholders
• Identify inefficiencies in process and recommend solutions
• Conduct systems analysis with a focus on technical process models and use cases
• Provide testing support and analysis for resolution
• Lead business process modeling efforts to model current and future state processes and perform gap analysis
• Serve as a project team member for projects of simple to moderate scope and complexity
• Collect research on competition, best practices, and market strategies; make buy vs. build recommendations
• Mentor and develop junior team members
• Perform other duties as required

Requirements

• Bachelor’s Degree in Business Administration, Computer Science, Information Systems, or a related field
• 6+ years of relevant business systems analyst or related experience
• Demonstrated experience in developing projects across all phases of the project life cycle
• Experience developing functional specifications, user interface designs, and wireframes
• Advanced database skills with MS Access and knowledge of relational databases
• Ability to apply statistical and research methods to systems issues and derive summary conclusions

Or an equivalent combination of education and experience.

Skills

• Business Requirements
• Business Processes
• Cost Benefit Analysis
• System Process Flows
• Technical Use Case Preparation
• Technical Requirements Definition
• Flowchart Preparation
• Data Entity-Relationship (ER) Diagramming
• SDLC
• Presentation skills
• Technical Writing
• Technical Communication
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal abilities
• Ability to work in a cross-functional team environment
• Detail-oriented with strong organizational skills

Pay

The salary range for this job is $97,000 - $127,000. This range is specific to the job and considers factors such as education, experience, licensure, certifications, geographic location, and peer compensation.

Benefits

• Medical, dental, and vision coverage
• Prescription drug coverage
• Health care and dependent care flexible spending accounts
• Aflac supplemental policies (Accident, Cancer, Critical Illness, and Hospital Indemnity offered at no cost to employee)
• 401(k) plans
• Annual bonuses
• Opportunity to purchase company stock
• 11 paid holidays annually
• Up to 20 days PTO for any reason
• State-mandated sick leave (e.g., Washington employees accrue 1 hour sick leave for every 40 hours worked)
• Other leaves of absence to support physical, financial, and emotional well-being, as eligible