Tech Assistant (Evenings)
RadNet · Rochester, NY · 2 days ago
On-siteOTHRFull-time
About the Role
Join a dedicated team of professionals who deliver quality, value, and access in 21st-century healthcare. As a Technologist Aide, you will support a team-focused environment with dynamic cross-training and advancement opportunities, aligning patients, providers, payors, and regulators to achieve the best clinical outcomes.
Responsibilities
- Greet, register, collect copays, and verify all patient information.
- Assist team members by notifying patient arrival.
- Communicate delays in appointments in a timely fashion and offer rescheduling for effective patient care.
- Obtain proper insurance/authorizations and patient information, collect signatures, and ensure accuracy and completion of necessary documentation.
- Schedule, reschedule, or cancel new or current patient appointments; confirm appointments and notify staff of changes when necessary.
- Ensure that equipment and tools are sterilized in each department before every patient exam.
- Assist technologists with patients.
- Demonstrate competency in safeguarding patient property and Patient Health Information.
- Safeguard on-site medications in accordance with company policies, procedures, and legal requirements.
- Demonstrate respect for company property, including cash and patient financial information.
- Exhibit and maintain professional behavior toward patients and coworkers.
- Demonstrate respect for patient boundaries and cultural sensitivities during all interactions.
- Interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
- Establish, nurture, and maintain cooperative working relationships.
Requirements
- High School Diploma.
- 1 year of previous medical office experience and intermediate computer skills.
- Medical terminology knowledge and recent medical/radiology office work experience is preferred.
- BLS certification.
To succeed in this role, you must be passionate about patient care, exercise sound judgment, and remain professional in all situations. You should demonstrate effective and professional communication, interpersonal skills, and respect for patients, guests, and colleagues. A structured work approach, the ability to understand complex problems, and prioritize work in a fast-paced environment are essential.
Benefits
- Comprehensive Medical, Dental, and Vision coverages.
- Health Savings Accounts with employer funding.
- Wellness dollars.
- 401(k) Employer Match.
- Free services at any of our imaging centers for you and your immediate family.