Tech Assistant

About the role

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Technologist Aide you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.

This is a temporary position with an expected end date of 1/4/2027.

Responsibilities

• Greet, register, collect copays, and verify all patient information.
• Assist team members by notifying patient arrival.
• Communicate delays in appointments in a timely fashion and offers rescheduling for timely and effective care of patients.
• Obtain proper insurance/authorizations and patient information, collects signatures and ensures accuracy and completion of necessary documentation.
• Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.
• Ensure that equipment and tools are sterilized in each department before every patient exam.
• Assist technologists with patients.
• Demonstrate competency regarding the need to safeguard patient property and Patient Health Information.
• Safeguard any on site medications in accordance with Company policies, procedures and any legal requirements.
• Demonstrate respect for company property, including any cash and patient financial information on site or on patient portals.
• Be responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
• Demonstrate respect for patient boundaries and cultural sensitivities during all interactions.
• Demonstrate ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
• Demonstrate ability to establish, nurture, and maintain cooperative working relationships.

Qualifications

If you are passionate about patient care and exercise sound judgement and an ability to remain professional in all situations. You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues. You have a structured work-approach, understand complex problems and are able to prioritize work in a fast-paced environment.

Requirements

• High School Diploma
• 1 year of previous medical office experience
• Intermediate computer skills

Preferred Qualifications

• Medical terminology knowledge
• Recent medical/radiology office work experience
• BLS certification

Benefits

• Comprehensive Medical, Dental and Vision coverages
• Health Savings Accounts with employer funding
• Wellness dollars
• 401(k) Employer Match
• Free services at any of our imaging centers for you and your immediate family

Pay

Pay Range: $19-$22 per hour