Tech Assistant
RadNet · Mount Airy, MD · 1 wk ago
On-siteOTHRFull-time
About the Role
Join a dedicated team of professionals who deliver quality, value, and access in 21st-century healthcare. As a Technologist Aide, you will support a team-focused environment with dynamic cross-training and advancement opportunities, aligning patients, providers, payors, and regulators to achieve the best clinical outcomes.
Responsibilities
- Greet, register, collect copays, and verify all patient information.
- Assist team members by notifying them of patient arrival.
- Communicate delays in appointments in a timely fashion and offer rescheduling for effective patient care.
- Obtain proper insurance/authorizations and patient information, collect signatures, and ensure accuracy and completion of necessary documentation.
- Schedule, reschedule, or cancel new or current patient appointments, confirm appointments, and notify staff of changes when necessary.
- Ensure that equipment and tools are sterilized in each department before every patient exam.
- Assist technologists with patients.
- Demonstrate competency in safeguarding patient property and Patient Health Information.
- Safeguard on-site medications in accordance with company policies, procedures, and legal requirements.
- Demonstrate respect for company property, including cash and patient financial information.
- Exhibit and maintain professional behavior toward patients and coworkers.
- Demonstrate respect for patient boundaries and cultural sensitivities during all interactions.
- Interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
- Establish, nurture, and maintain cooperative working relationships.
Requirements
- High School Diploma.
- 1 year of previous medical office experience and intermediate computer skills.
- Medical terminology knowledge and recent medical/radiology office work experience is preferred.
- BLS certification.
- Passion for patient care and sound judgment in all situations.
- Effective and professional communication, interpersonal skills, and respect for patients, guests, and colleagues.
- Structured work approach with the ability to prioritize in a fast-paced environment.
Benefits
- Comprehensive Medical, Dental, and Vision coverages.
- Health Savings Accounts with employer funding.
- Wellness dollars.
- 401(k) Employer Match.
- Free services at any of our imaging centers for you and your immediate family.