Teammate Relations Consultant

About the role

At SCA Health, we believe health care is about people—the patients we serve, the physicians we support, and the teammates who push us forward. Behind every successful facility, procedure, or innovation is a team of 15,000+ professionals working together, living out the mission, vision, and values that define our organization. As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics, and numerous labs and surgical hospitals.

Our work spans a broad spectrum of services, all designed to support physicians, health systems, and employers in delivering efficient, value-based care to patients without compromising quality or autonomy. What sets SCA Health apart isn’t just what we do, it’s how we do it. Each decision we make is rooted in seven core values: clinical quality, integrity, service excellence, teamwork, accountability, continuous improvement, and inclusion.

Responsibilities

• Conduct end-to-end teammate investigations in accordance with SCA Health policies and procedures.
• Support all policies and compliance-related initiatives and tasks for SCA Health HR.
• Impartially investigate complex teammate relations issues and prepare thorough reports, clear communication, and recommendations of findings.
• Serve as a subject matter expert on policy interpretation and maintain consistent approaches in recommendations.
• Consult with Centers of Excellence (COEs) on leave of absence and workers' compensation matters, providing clear communication and recommendations in partnership with HR Business Partners.
• Use data to identify trends or hotspots for teammate relations issues to make proactive recommendations on training, education, and other relevant programs.
• Support policy interpretation and compliance activities, including audit response and teammate experience guide.
• Continually improve processes and procedures to become the best possible partner to HR COEs, stakeholders, and the teammates and leaders served.
• Interface with relevant stakeholders in Legal and Compliance to achieve shared goals and strategies.
• Remain current on Federal, State, and local laws.
• Perform all other duties as assigned.

Requirements

• BA/BS preferred.
• 5+ years of Human Resources or related teammate support experience.
• Ability to handle sensitive and confidential information with discretion.
• Strong communication, analytical, and organization skills.
• Detail-oriented with the ability to multitask in a challenging environment.
• Proficiency in Microsoft Office (Word, Excel, and PowerPoint).
• Experience with Microsoft Teams, Zoom, ServiceNow, iCIMS, and UltiPro preferred.

Benefits

SCA Health offers a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include:

• Medical, dental, and vision coverage.
• 401k plan with company match.
• Paid time off.
• Life and disability insurance.

Learn more about our benefits at https://careers.sca.health/why-sca.

Pay

USD $95,000.00 – $105,000.00 per year.