Teammate, New York City

Luke’s Lobster is a Maine-inspired, fast-casual lobster shack known for its award-winning seafood rolls. Our seafood is traceable to its source, sustainably caught and processed by our own team to our own high standards.

Compensation & Benefits

• Wage: $17/hr + significant tips (on average, teammates earn an additional $11/hr with tips)
• Medical, dental, and vision insurance on a national PPO network with company premium contributions after one month (full-time)
• Access to a Health Savings Account (HSA) and supplemental insurance policies (Accident Insurance and Hospital Indemnity Insurance) (full-time)
• Low-asset fee 401k retirement plan after one month
• Life Insurance
• Pre-Tax Commuter Benefits
• Employee Discounts:
  • 50% off in shack
  • 25% off Luke’s Online Market
• Pet Insurance
• Casual dress code and environment
• Opportunities for advancement in a growing company

Responsibilities

• Preparing and serving a simple, seafood-centric menu (no cooking, but some minor food prep)
• Engaging in friendly guest interaction
• Taking orders and recommending products at the register
• Performing opening and closing duties, including cleaning and setting up for shifts
• Utilizing exceptional attention to detail, safety, cleanliness, and organization
• Communicating Luke's mission of serving sustainable, traceable seafood (Luke’s is a certified B-Corp)
• Opening and closing the shack as a key-holder
• Overseeing a small team of 2-3 during your shift
• Cash handling and tip distribution

Qualifications

• Experience preparing and serving a simple menu (no cooking, but minor food prep)
• Engaged guest interaction and frequent table-touches
• Experience taking orders, recommending products, and creative merchandising at the register
• Ability to perform opening and closing duties, including cleaning (sweeping, mopping, light dishes, setting up for shifts)
• Exceptional attention to cleanliness and organization
• Ability to communicate Luke's mission of serving sustainable, traceable seafood
• Ability to handle cash and distribute tips

About Luke’s Lobster

Luke’s Lobster was born out of the dream of Maine native and third-generation lobsterman, Luke Holden, to bring the quality lobster rolls of his youth to the big city. He and business partner, Ben Conniff, opened their first lobster shack in NYC’s East Village in October 2009. Now, almost 15 years later, Luke’s Lobster brings traceable, sustainable seafood to guests across the globe.

We work directly with fishermen to hand pick the best seafood, bring it straight to our own seafood company in Saco, ME, and then ship directly to our shacks, grocery partners, and consumers. From the dock to our guests, we’ve cut out the middleman. This means higher quality, better tasting seafood for you to enjoy and a fairer price for our fishermen. We know our fishermen, we know where and how they fish, and we work together to protect our oceans for tomorrow.

We are proud and passionate about the work environment we have fostered and are excited to see it continue to grow. We value diversity, creativity, transparency, and open communication from all levels. Visit www.lukeslobster.com for more information.