Team Supervisor

About Us

At Wawa, we believe we can make life a little better every day – one smile, hoagie, or experience at a time. Our Associates are the secret ingredient that sets Wawa apart. You’ll be part of a caring team dedicated to helping all of us fly high together. We’re team players, day-brighteners, and go-getters, and we know Wawa is a place where you can build skills to thrive and open doors to new career opportunities. We’re proud to be part of a winning team of Associate owners who shape our success, committed to helping our communities and one another at every turn.

About the Role

As a Team Supervisor (TS), you are a leader who ensures the shift stays on track and helps deliver memorable customer experiences. When you’re the senior leader on site and running a shift, you’ll drive execution and make key decisions to keep everything running seamlessly.

Responsibilities

• Handle customer inquiries, gather feedback, and support positive customer interactions.
• Ensure smooth coordination between Associates, customers, and orders to deliver efficient and effective food and beverage service.
• Provide direction, feedback, and recognition to Associates, driving productivity and performance.
• Enforce safety, security, and store policies, including crisis management protocols.
• Manage inventory, stock levels, vendor check-ins, and cash handling procedures.

Qualifications

• High School Diploma or GED equivalent.
• Must be 18+ years old with reliable transportation.
• Flexible availability to work various shifts, including weekends and holidays, to meet business needs.
• Supervisory experience in retail, food service, or fuel industries is a plus.
• Ability to communicate effectively, solve problems, and build relationships.

Associates in this position have an exciting opportunity to opt into a 4-day work week, providing more time to balance what matters outside of work.

Pay

The hourly range for this position is $19.00 - $25.65 and is commensurate with position, experience, and location. Associates in this position will receive a $2.00 shift differential for hours worked between 12am-6am.

Benefits

We are committed to offering inclusive, meaningful benefits and rewards that support our Associates financially, physically, and emotionally. Eligible Wawa Associates receive:

• Medical, dental, vision, and mental health benefits.
• ESOP (Employee Stock Ownership Plan).
• 401(k) with company matching.
• Education Assistance Program.
• Store discounts.
• Paid time off and paid parental leave.
• Access to additional benefit and wellness programs.

Eligibility for Wawa Benefits is defined under the terms of the plan(s).