Team Relations Specialist -2nd Shift

Role Overview

The Team Relations Specialist serves as a key HR resource supporting fair, consistent, and compliant employee relations practices while actively promoting employee engagement.

Key Responsibilities

• Serve as a primary point of contact for employee relations matters, including complaints related to conduct, policy violations, performance, attendance, and workplace behavior.
  • Conduct impartial, timely, and well-documented workplace investigations and provide findings and recommendations.
  • Guide managers on progressive discipline, corrective actions, performance improvement plans (PIPs), and documentation standards.
• Partner with HR leadership and management to develop, initiate, and support employee engagement initiatives that enhance morale, retention, and workplace satisfaction.
  • Support the rollout, and follow-up of engagement surveys, pulse checks, and listening sessions.
  • Recommend and help implement action plans to address engagement gaps, communication challenges, and workplace concerns.
  • Coach leaders on behaviors and practices that promote engagement, trust, accountability, and inclusion.
  • Serve as a neutral resource to help resolve employee concerns early, improving engagement and reducing escalation.
• Interpret and ensure consistent application of company policies, procedures, and workplace standards.
  • Support compliance with employment laws and regulations (e.g., FLSA, FMLA, ADA, PWFA, EEOC).
  • Draft and review employee relations and engagement-related documentation, communications, and guidance.
• Advise managers on effective people management, engagement strategies, conflict resolution, and employee communication.
  • Respond to employee inquiries with professionalism, objectivity, and confidentiality.
  • Promote a respectful workplace culture aligned with organizational values.
• Support terminations and other employment actions to ensure defensible, respectful, and well-documented outcomes.
  • Assess exit interview feedback for engagement and retention insights.
• Maintain accurate, confidential employee relations and engagement records.
  • Track and report trends related to employee relations issues, grievances, turnover, and engagement indicators.
  • Support continuous improvement of employee relations and engagement processes, tools, and leader training.
• Exercise judgment appropriate to its level of responsibility.
  • Influence decisions related to functional operations, processes, or recommendations.
  • Escalate matters as required.

Qualifications

• Required Education & Experience:
  • Bachelor's degree in human resources, Business Administration, or related field.
  • 2-7 years of HR or employee relations experience.
• Required Knowledge, Skills, & Abilities:
  • Working knowledge of U.S. employment laws and employee engagement best practices.
  • Employee advocacy and engagement mindset.
  • Strong investigation, analytical, and documentation skills.
  • Excellent communication, interpersonal, and coaching abilities.
  • Demonstrated ability to manage sensitive issues with discretion and sound judgment.
• Certificates, Licenses, And Registrations:
  • HR certification (PHR, SHRM-CP, SPHR, SHRM-SCP) preferred.

Authority & Scope

This role operates within defined corporate policies and procedures and exercises judgment appropriate to its level of responsibility. The position may influence decisions related to functional operations, processes, or recommendations and escalate matters as required.

Supervisory Responsibilities

No