Team Member - Shake Shack

About the role

As a Team Member at ApplegreenUSA, you will be responsible for providing exceptional customer service, thoroughly cleaning & stocking, processing accurate payment transactions, preparing & serving quality food, and a variety of other duties to assist in meeting the needs of our customers (travelers).

Responsibilities

• Engage in positive, helpful interactions with customers (travelers)
• Operate point-of-sale (POS) system, accurately process & receive payment from customers
• Follow all customer service and cash handling policies and procedures
• Ensure proper food handling procedures are followed including wrapping, labelling, dating, stocking, storing, rotating, and checking temperature of products
• Complete with a variety of kitchen-related tasks including prepping, thawing, cooking, packaging, wrapping, and cleaning
• Stock, clean, and sanitize workstation and equipment
• Actively cross-sell and up-sell products
• Maintain a solid knowledge of products and services available in the plaza
• Follow required brand standards, food safety requirements, as well as all company policies and procedures
• Execute a variety of other tasks as assigned

Requirements

• Able to stand and walk for an extended period of time
• Frequently bend, twist, lift and carry at least 40 pounds
• Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
• Available to work a flexible schedule including days, nights, weekends, and holidays
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation

Qualifications

Requires the ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.

Skills

• Cash handling and customer service experience preferred

Benefits

• Flexible Schedules
• Medical/Dental/Vision Insurance
• Paid Time Off
• 401(k) with Company Match
• Earned Wage Access – Pay on Demand
• Education Assistance
• Employee Referral Bonus
• Meal Discount
• Pet Insurance

Pay

TBD

Schedule

TBD

Benefits

• Meal Discount
• Pet Insurance