Team Member - Eataly Caffè Lexington (Tipped)
Job Description
Provides guests with outstanding service and in-depth knowledge of specialty products.
Greets, guides, and assists guests throughout their experience at Eataly Caffe.
Prepares and serves authentic Italian espresso across multiple counters, including coffee/café drinks and prepared food.
Seamlessly collaborates with other team members, fulfilling duties across all sections of the Caffe, including back-of-house and front-of-house areas.
Masters product knowledge and storytelling to answer questions about our menu and products, offering guidance on allergens and ingredient information.
Ensures the Caffe remains clean and organized at all times in both guest and employee areas through assigned cleaning duties, such as: bathroom checks and table maintenance, washing dishes and equipment, cleaning prep and service stations, and stocking guest and employee areas.
Receives retail and product orders. Unloads, organizes, and stocks deliveries; records information; communicates shortages, discrepancies, and expired or damaged products.
Sets up stations and replenishes displays neatly including separation of allergens (nuts, wheat, etc.)
Operates the Point of Sales (POS) system ensuring accuracy of cash drops and authenticity of bills.
Performs other duties as required or assigned.
Qualifications
- Knowledgeable and enthusiastic about coffee, tea and drink preparation and product
- Outstanding communication and guest service skills
- Ability to follow recipe and execute tasks according to standard
- Ability to follow DOH / Company Regulations
- Ability to perform simple mathematical calculations and follow directions for all production
- 1+ year barista experience on a manual espresso machine preferred
Job Requirements
- Availability to work onsite with a flexible schedule often including early mornings, evenings and weekends
- Ability to lift up to 50 pounds
- Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
- Ability to operate equipment such as manual espresso machine, ovens, drink blender, juicer and Point of Sale
- Dexterity for rapid repeated movements