Team Member- Dunkin'

ApplegreenUSA operates over 80 travel plazas across the Northeast and Midwest, providing convenience, comfort, retail, and an extensive range of food options such as Auntie Anne’s, Burger King, Chick-fil-A, Cinnabon, Dunkin Donuts, Panda Express, Panera, Popeyes, Pret, Shake Shack, Starbucks, and many more.

Team Members hired during peak business periods (April 1st through September 30th) will be hired as Seasonal employees. Seasonal employees are eligible for Flex (Sick Time), Earned Wage Access, the Employee Referral Bonus, and a Meal Discount.

Our Core Values

• Our customers and communities are at the heart of everything we do.
• We value and develop our people.
• We are driven by pace, passion, and performance.
• We seek opportunities and embrace change.

Responsibilities

• Provide exceptional customer service through positive, helpful interactions with customers (travelers).
• Operate point-of-sale (POS) system, accurately process and receive payments, and follow cash handling policies.
• Ensure proper food handling procedures, including wrapping, labeling, dating, stocking, storing, rotating, and checking product temperatures.
• Complete kitchen-related tasks such as prepping, thawing, cooking, packaging, wrapping, and cleaning.
• Stock, clean, and sanitize workstations and equipment.
• Actively cross-sell and up-sell products.
• Maintain knowledge of products and services available in the plaza.
• Follow brand standards, food safety requirements, and company policies.
• Perform additional tasks as assigned.

Requirements

• Able to stand and walk for extended periods.
• Frequently bend, twist, lift, and carry at least 40 pounds.
• Ability to speak, read, and comprehend instructions, policies, and converse comfortably with customers.
• Available to work a flexible schedule, including days, nights, weekends, and holidays.
• Maintain regular and consistent attendance and punctuality.

Qualifications

• Demonstrates ability to interact with the public and coworkers in a friendly, enthusiastic, and outgoing manner.
• Cash handling and customer service experience preferred.

Benefits

• Flexible Schedules
• Medical/Dental/Vision Insurance (for non-seasonal employees)
• Paid Time Off (Vacation & Flex) (for non-seasonal employees)
• 401(k) with Company Match (for non-seasonal employees)
• Earned Wage Access – Pay on Demand
• Education Assistance (for non-seasonal employees)
• Employee Referral Bonus
• Meal Discount
• Pet Insurance (for non-seasonal employees)