Team Member

About the role

As a Team Member at Tractor Supply, you will interact with customers and team members, support selling initiatives, and perform assigned tasks while delivering a Legendary Customer Experience. If you love the outdoors and want to share that passion with others, this role offers the opportunity to make a positive impact each day.

Responsibilities

• Maintain regular and predictable attendance.
• Work scheduled shifts with flexibility to work varied hours, days, nights, weekends, and overtime as needed.
• Deliver Legendary Customer Service by following the GURA method:
  • Greet the Customer.
  • Uncover Customer’s Needs & Wants.
  • Recommend Product Solutions.
  • Ask to Add Value & Appreciate the Customer.
• Perform a combination of the following duties during 95% of the workday:
  • Operate cash register/computer following cash handling procedures.
  • Conduct merchandise recovery.
  • Participate in mandatory freight processes.
  • Complete Plan-o-gram procedures (merchandising, sets, and resets).
  • Assemble merchandise.
  • Perform janitorial duties.
  • Execute price changes/markdowns.
  • Operate forklift (unless under the age of 18).
  • Operate cardboard baler (unless under the age of 18).
  • Assist customers with loading purchases.
  • Ensure customers have a Legendary shopping experience.
  • Ensure the safety and well-being of birds.
  • Sanitize and maintain poultry holding tanks and care for birds as required.
  • Complete all documentation associated with job duties.
• Promote a safe and productive work environment for team members and customers.
• Adhere to company safety training and guidelines.

Requirements

• No prior experience required.
• Retail experience and/or knowledge in farming, ranching, pet/equine, or welding is strongly preferred.
• A high school diploma or equivalent is preferred, but not required.
• Ability to read, write, and count accurately.

Preferred Knowledge, Skills, or Abilities

• Farming, ranching, pet/equine, or welding knowledge.
• Strong communication and problem-solving skills.
• Basic computer skills.
• Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.

Working Conditions

The work environment is generally favorable, with moderate noise levels and indoor/outdoor hard surfaces such as concrete or asphalt. Lighting and temperature are adequate. Work shifts vary by store but generally range from at least 4 hours to over 10 hours.

Physical Requirements

• Ability to move and transfer merchandise weighing up to 50 pounds throughout the store.
• Ability to push and pull merchandise up to 2,000 pounds with proper material handling equipment (e.g., pallet jack).
• Ability to occasionally lift or reach merchandise overhead.
• Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
• Ability to move throughout the store for an entire shift.
• Ability to safely access all areas of the store, including the selling floor, side lot, stock area, and register area.
• Ability to operate and use all necessary store equipment (e.g., dolly, handtruck, forklift, baler, computer, cash register). Note: Forklift and baler requirements do not apply if under the age of 18.
• Ability to constantly operate store equipment such as computers, cash registers, and other store equipment.
• Ability to read, write, and count accurately to complete documentation.
• Ability to utilize strong written and verbal communication skills to communicate effectively with team members.
• Ability to process information/merchandise through the point-of-sale system.
• Ability to handle and be in contact with birds/poultry.
• Ability to successfully complete all required training.
• Ability to complete training and certification to dispense propane (requirement does not apply if under the age of 18).