Team Member

Overall Job Summary

The Team Member is responsible for interacting with customers and team members, supporting selling initiatives and performing assigned tasks, while delivering a Legendary Customer Experience.

Essential Duties and Responsibilities

As a Team Member, it is essential that you be available, flexible, adaptable and service-oriented, as you must be able to fulfill all of the following requirements:

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
• Deliver on our promise of Legendary Customer Service through GURA: Greet the Customer, Uncover Customer's Needs & Wants, Recommend Product Solutions, Ask to Add Value & Appreciate the Customer.
• Operate cash register/computer following cash handling procedures as established by Tractor Supply Company.
• Recovery of merchandise.
• Participate in mandatory freight process.
• Complete Plan-o-gram procedures (merchandising, sets, and resets).
• Assemble merchandise.
• Perform janitorial duties.
• Execute price changes/markdowns.
• Operate Forklift (unless under the age of 18).
• Operate Cardboard Baler (unless under the age of 18).
• Assist customers with loading purchases.
• Ensure the customer has a Legendary shopping experience that differentiates from the competition.
• Ensure the safety and well-being of birds.
• Sanitize and maintain poultry holding tanks and care for birds as required.
• Complete all documentation associated with any of the above job duties.
• Perform other duties as assigned.

Required Qualifications

• Experience: No experience required. Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred.
• Education: A high school diploma or equivalent is preferred, but not required. Regardless of education level, Team Members must be able to read, write and count accurately.

Preferred Knowledge, Skills, or Abilities

• Farming, ranching, pet/equine, or welding knowledge is strongly preferred.
• Ability to read, write, and count accurately.
• Strong communication and problem-solving skills.
• Basic computer skills.
• Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.

Working Conditions

• Working environment is favorable, generally working inside with moderate noise.
• Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate.
• Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours.
• Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines.

Physical Requirements

• Ability to move and transfer merchandise, weighing up to 50 pounds, throughout the store.
• Ability to push and pull merchandise up to 2,000 pounds with the assistance of proper material handling equipment (e.g. pallet jack).
• Ability to occasionally lift or reach merchandise overhead.
• Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
• Ability to move throughout the store for an entire shift.
• Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area.
• Ability to operate and use all equipment necessary to run a store (e.g. dolly, handtruck, forklift, baler, computer, cash register) (forklift and baler requirements do not apply if under the age of 18).
• Ability to constantly operate store equipment such as computer, cash register, and other store equipment.
• Ability to read, write, and count accurately to complete all documentation.
• Ability to utilize strong written and verbal communication skills to communicate effectively with team members.
• Ability to process information / merchandise through the point-of-sale system.
• Ability to handle and be in contact with birds/poultry.
• Ability to successfully complete all required training.
• Ability to successfully complete training and certification to dispense propane, and to dispense propane (propane certification and dispensing requirement does not apply if under the age of 18).