Team Member

About the role

As a Team Member at SKIMS, you bring the brand to life for our customers by fostering a positive environment and delivering an exceptional in-store experience. You are customer-focused, passionate about our product, and committed to creating inclusive, personalized, and elevated interactions that reflect our mission and values. Your enthusiasm and teamwork inspire others, and you thrive in a fast-paced retail setting while maintaining operational excellence.

Responsibilities

• Greet every customer with warmth, authenticity, poise, and intention, creating elevated experiences that reflect our mission and values.
• Develop deep product knowledge, including stories, sizing, and fit, to confidently support customers and build trust, turning first-time visitors into loyal customers.
• Maintain a premium brand feel through elevated body language, professional tone, and refined selling behaviors, even during high-traffic periods.
• Keep the store stocked, clean, and organized, prioritizing operational excellence while ensuring the customer experience remains the top focus.
• Leverage company tools and team support to adapt to changes or challenges calmly and efficiently, always prioritizing the customer.
• Stay flexible and assist in different store zones as needed, embracing coaching and feedback with professionalism and a growth mindset.
• Bring energy and intention to every shift, helping meet store goals and fostering a high-performing, accountable team culture.
• Communicate openly and professionally, contributing to a supportive and trusting team environment.
• Inspire yourself and others by collaborating, taking initiative, and championing inclusivity and our mission through strong product knowledge and passion for helping others.

Requirements

• Must be 18 years of age or older.
• Availability for weekdays, weekends (Saturday and Sunday), and at least 14 hours of open availability between both weekend days.
• Available for at least one closing shift on Saturday or Sunday and a total of three closing shifts per week.
• Passion for customer service and a genuine desire to help others.
• Ability to work efficiently in a fast-paced, premium retail environment with professionalism.
• Strong communication skills with a proactive, solutions-oriented approach.
• Eagerness to learn, grow, and embrace feedback, training, and new responsibilities.
• Must be able to stand, remain physically active, and move around all areas of the store for 100% of the scheduled shift.
• Ability to bend, reach, stretch, lift, carry, and move items up to 40 pounds regularly throughout the shift.

Qualifications

• Previous experience in retail, service, or hospitality is a plus but not required.
• Enthusiasm for SKIMS, our product, and our values.

Benefits

• Generous employee discount.
• Paid sick time.
• Mental health resources for wellbeing.
• Opportunities for career development, creativity, and impact within a fast-growing company.
• Hands-on experience with best-in-class product, service, and operational training.
• Inclusive and innovative team environment with a focus on collaboration and mutual support.

Pay

$20.00 per hour.