Team Member

Compensation: $15–$20 per hour

Location: Ann Arbor, Michigan

About the role

Implementation of procedures, standards, and tactics to optimize restaurant sales, control costs, and provide a quality guest experience by adhering to quality, cleanliness, and service standards.

Team Members are responsible for following brand standards, company rules and policies, and job responsibilities as assigned by the supervisor. They strive to deliver a quality guest experience, deliver products that meet brand standards and recipes, maintain their stations in a clean and orderly manner, and assist other team members as needed.

Responsibilities

Crew Members may be trained in multiple positions, including front of house, back of house, guest service, or prep and production. Each position has different duties:

• Prepare food items according to brand standards.
• Greet guests and take orders accurately in a friendly manner.
• Know menu items, their ingredients, packaging, and step-by-step procedures for making food and beverage products.
• Prepare food and beverage items while maintaining quality standards.
• Provide friendly and efficient customer service.
• Handle cash accurately in cash-handling positions.
• Deliver food and drink orders to guests and confirm order accuracy.
• Maintain cleanliness in the dining room, service areas, stations, food production, and storage areas.

Requirements

• Must meet age requirements for the position.
• Some positions require a high school diploma or equivalent.

Job Type: Hourly, Part-Time