Team Member

Potbelly Sandwich Shop is where good vibes and great careers are a way of life. What started as a small antique store in 1977 has become a nationally recognized neighborhood sandwich shop with over 400 locations across the United States.

About the role

A Potbelly Associate’s job is to help customers enjoy lunch again. As the primary point of customer contact, you will provide an excellent experience by delivering fast, friendly, and efficient service and a quality, consistent product every time in a clean and inviting environment.

Pay

Earn between $15.25 and $15.75 per hour plus digital tips.

Benefits

• Competitive pay
• Medical, Dental & Vision Insurance
• Domestic Partnership Benefits
• Paid Parental Leave
• FSA and HSA with Employer Contribution
• Commuter Benefit Program
• Retirement Savings 401(k) with company match
• Employee Assistance Program
• Paid Time Off
• Discount Program
• Flexible Work Schedule
• Career growth opportunities

Requirements

• At least 16 years of age
• Friendly, customer-first mindset with the ability to thrive in a fast-paced, energetic environment
• Strong written and verbal communication skills
• Comfortable working in a bustling kitchen environment (knife skills are a plus)
• Ability to manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood, and shellfish
• Team player attitude
• Able to stand/walk a minimum of 3 hours or as needed
• Able to lift up to 10 pounds frequently and up to 50 pounds occasionally

Illinois Applicants: All IL employees are required to become food safety certified within 30 days of employment.

Responsibilities

• Work multiple stations (load, dress, shakes, cash, prep, front) as directed by a Shift Leader or Manager
• Comply with health and safety standards for food, cleanliness, and safety
• Restock food line, chips, and cooler
• Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently
• If 18 or older, use the automatic slicer to prep food items
• Clean tables, counters, floors, bathrooms, kitchen, and utensils; take out trash
• Operate cash register: handle, balance, and follow all cash handling procedures
• Effectively handle customer complaints/issues
• Take delivery/catering/pickup orders over the phone
• Other duties as assigned

Potbelly cannot make guarantees about tip earnings.