Team Member

At NAYA, we’re growing fast, sharing authentic, fresh, and nutritious Middle Eastern flavors, and building a team that grows right along with us. We are looking for experienced, passionate Team Members to grow with us! Your development is our priority — we train, mentor, and promote from within because we believe our people are the heart of our success. If you’re a natural leader who loves great food, thrives in a team environment, and is excited to build your future with a brand on the rise, we want to meet you!

Benefits

• Competitive pay to recognize your impact
• Medical, dental, and vision insurance to keep you healthy and thriving
• Commuter benefits to make life easier
• Employee discounts and free NAYA meals
• Growth opportunities at every level — we invest in developing leaders from within

At NAYA, you’ll find more than a job — you’ll find a community that values you, supports your goals, and celebrates your success.

Responsibilities

Food Preparation & Production

• Prepare daily production items in cooperation with kitchen staff
• Ensure food products are prepped correctly, following recipes and Naya’s standards
• Follow recipes and portion control standards to maintain consistency and quality
• Wash dishes and tools used during food prep
• Minimize waste and assist with inventory counts

Kitchen Organization & Maintenance

• Receive, disinfect, store, and organize deliveries following FIFO and best storage practices
• Maintain proper storage temperatures and rotation procedures per DOH regulations
• Clean and sanitize kitchen equipment, tools, and workstations thoroughly and on schedule
• Keep floors in work areas clean, dry, and free of debris
• Ensure a sanitary, clean, and safe kitchen environment, maintaining all equipment and utensils

Customer Service

• Provide timely and courteous service to guests in alignment with Naya’s policies and procedures
• Display thorough knowledge of menu items, including beverages, and adhere to legal alcohol service requirements
• Greet guests, take orders, and expedite as needed, ensuring accuracy and satisfaction
• Ring orders into the POS system accurately and collect payments
• Assist customers with making change, as applicable
• Follow cash handling procedures, turning in accurate amounts daily

Front-of-House & Station Management

• Maintain a clean, stocked, and organized workstation at the start of each shift
• Stock cashier stations with necessary items, including paper goods and ice water
• Change trash bags, wipe tables, and counters, and pack sauce sides and pita bread
• Turn on displays and play music as part of daily setup
• Follow proper cash handling procedures and ring up items correctly
• Complete all side work and cleaning tasks to Naya’s standards, including setting up sanitizing pails

Teamwork & Communication

• Support and assist team members as needed
• Communicate issues and ideas to the Chef or Director of Operations
• Participate in training and development of new employees to uphold Naya’s service standards

Compliance & Professionalism

• Adhere to sanitation standards and company policies on scheduling, clocking in/out, uniforms, and grooming
• Attend company meetings and training sessions as required
• Exhibit a friendly, positive, and helpful attitude at all times
• Carry out additional duties as assigned by management

Requirements

• 1+ year experience as a restaurant team member at a similar caliber concept
• The ability to lift at least 50 pounds on a regular basis
• The ability to bend, stoop, stand, and perform extensive walking for 8 to 10 hours a day
• Excellent communicator in written and verbal formats
• Completed the Train the Trainer course
• Maintain a friendly, helpful, and positive attitude always
• Polished personal presentation; grooming meets Naya standards, as outlined by Employee Handbook
• The ability to withstand exposure to high volume of business and the movement, noise, and temperature extremes associated with a busy restaurant
• Ability to perform essential job functions under pressure, maintain professionalism when working under stress
• Ability to work nights, weekends, and holidays, and variable schedule, per the needs of the business
• Adherence to company, state, and county sanitation standards
• Strict adherence to posted schedule and clock in/out at times
• Perform all other related and compatible duties as assigned by the Management Team